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Re: Unexplained Reboots - DL385 RHEL4 AS x86_64

 
Algimantas
Advisor

Re: Unexplained Reboots - DL385 RHEL4 AS x86_64

By the way, If you feel better, you are not alone; we have the exactly same situation with SLES9 Kernel: 2.6.5-7.244 and two DL385 (2 dual core CPU 2.4/1MB, redundant power/fan, two FCA2214, 32GB RAM)
Richard Jones_7
New Member

Re: Unexplained Reboots - DL385 RHEL4 AS x86_64

We are using HP System Health Application and Insight Management Agents for Red Hat Enterprise Linux 4 version 7.5.0-184.RHEL4 from Support Pack 7.50

Will try Support Pack 7.52 which includes an updated System Health Application and Insight Management Agents (7.5.1-8.RHEL4). Although I don't see any mention of the problems we are seeing in the release notes.
Algimantas
Advisor

Re: Unexplained Reboots - DL385 RHEL4 AS x86_64

One more thing, we try to reproduce situation on other DL385 server with one dual core CPU and 16GB of memory, and seems that server running without problems by now.
Steve Burt_1
Advisor

Re: Unexplained Reboots - DL385 RHEL4 AS x86_64

I have just put down the phone to HP and they have informed me that this is a known problem with the Insight Manager Health Driver. That reboots the server and never captures any logs that are of help.

The Current work around is to shut the server down and turn off ASR in the BIOS, meanwhile HP are looking to produce a fix for this.


Re: Unexplained Reboots - DL385 RHEL4 AS x86_64

I had installed the Proliant Support Pack 7.51 when I set these up.

All eight systems are DL385 with Dual-Core Opteron 270 CPUs. Some have a single DC CPU and some have dual DC cpus. The servers that have had this error have dual DC CPUs.

I just discovered a third machine had this issue.

I didn't know a new version of the Proliant Support Pack was out. I will try updating that.

Re: Unexplained Reboots - DL385 RHEL4 AS x86_64

A collegue has suggested that the 7.40 version of the Proliant Support Pack has been more reliable.

I'm either going to downrev to that or remove the PSP altogther.
Algimantas
Advisor

Re: Unexplained Reboots - DL385 RHEL4 AS x86_64

We sart with psp 7.40 :(
Algimantas
Advisor

Re: Unexplained Reboots - DL385 RHEL4 AS x86_64

Any sucess info about using Support Pack 7.52?
David Kennamer
New Member

Re: Unexplained Reboots - DL385 RHEL4 AS x86_64

We had the same issue with DL385's and RHEL AS x86_64. The only workaround we found was to disable ASR. Hopefully HP will fix this soon.
Andreas Linnert
Advisor

Re: Unexplained Reboots - DL385 RHEL4 AS x86_64

Same problem on our DL385 with RHEL 4 x86_64. Will keep you informed about any fixes or (additional) helping hints, provided by HP.