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account manager application

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Angelo D'Ambrosio
Occasional Visitor

account manager application

Folks,
We have a Compaq Aplha DS20e server running TRu64. for a week I have been unable to access the account manager application in System admin. I get the run as root / cancel box as normal, but once i click on run as root the box disappears and nothing happens.
Any help would be appreciated.
Thanks
Angelo
6 REPLIES
Venkatesh BL
Honored Contributor

Re: account manager application

What is the OS and patch version of the system? Can you give the actual command that you type on the prompt?
Angelo D'Ambrosio
Occasional Visitor

Re: account manager application

Thanks for reply. No command line prompt, it's accessed through the icon in the GUI. Not sure of exact OS and patch info, how would I obtain it (sorry, i'm no unix expert)
Angelo D'Ambrosio
Occasional Visitor

Re: account manager application

OSF1 airsys V4.0 1229 alpha

Ok, so I used the uname command and got the above. Is this what you were asking?

Thanks
Angelo
Victor Semaska_3
Esteemed Contributor
Solution

Re: account manager application

Angelo,

Sounds like the account manager was terminated abnormally. Look in root for a file like '/.AM_is_running'. If you find it delete it and try again.

Vic
There are 10 kinds of people, one that understands binary and one that doesn't.
Victor Semaska_3
Esteemed Contributor

Re: account manager application

Angelo,

Actually it might be in /etc/.AM_is_running

Vic
There are 10 kinds of people, one that understands binary and one that doesn't.
Angelo D'Ambrosio
Occasional Visitor

Re: account manager application

Vic,
Many thanks, it was in /etc/ and after removal the account manager is opening fine.

Thanks again for you help,

Angelo