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backup failing

 
Musa123
Advisor

backup failing

I got a ticket like following description any one pls help to resolve...

1)please provide the necessary steps..

The ARCserve backup on hpux server is failing the past few days with the
following error (see items in red color font):



08/19 15:24:49(8687) - Server Ask for NEW Encryption turn ON

08/19 15:24:49(8687) - CA BrightStor ARCserve Backup Agent for Unix
11.0.0 (Build 1530) E6.1017112003 started on hpux server (HP-UX B.11.11 U
9000/800)

08/19 15:24:49(8687) - Client Agent: received call from
acn061sydbup01.enterprisenet.org(203.7.201.51)

08/19 15:24:49(8687) - (chuid) (root), uid=0, gid=3

08/19 15:24:50(8687) - CA BrightStor ARCserve Backup Agent for Unix
11.0.0 (Build 1530) E6.1017112003

08/19 15:24:50(8687) - Start Backup Job From
acn061sydbup01.enterprisenet.org(203.7.201.51), by user [root]

08/19 15:24:50(8687) - * Directories mounted via NFS is skipped

08/19 15:24:50(8687) - * Will not follow symbolic links

08/19 15:24:50(8687) - * Will not check for advisory locks

08/19 15:24:50(8687) - * Will reset last access time

08/19 15:24:50(8687) - * Will across file systems

08/19 15:24:50(8687) - * Remote Backup

08/19 15:24:50(8687) - * I/O buffer size:65536 bytes

08/19 15:24:50(8687) - * Number of I/O buffers allocated:128

08/19 15:24:50(8687) - * Sleep time: 50 milliseconds

08/19 15:24:50(8687) - * Socket buffer size:65536 bytes

08/19 15:24:50(8687) - PrepareSessionHeader(): NewCrypt=1, CRYPTFlag=0

08/19 15:24:50(8687) - (ScanMergeSendLock) Failed in semaphore
operation (No space left on device)

08/19 15:24:50(8687) - (ScanMergeSendLock) Failed in semaphore
operation (No space left on device)



We have restarted a number of time both the ARCserve backup server and
the ARCserve client agent on hpux server. But this did not fix the problem.


Please assign this to the UNIX team to investigate and recommend a
solution.
4 REPLIES
Patrick Wallek
Honored Contributor

Re: backup failing

>>08/19 15:24:50(8687) - (ScanMergeSendLock)
>>Failed in semaphore operation (No space left on device)

>>08/19 15:24:50(8687) - (ScanMergeSendLock)
>>Failed in semaphore operation (No space left on device)

The "No space left on device" error looks suspicious to me. Have you checked that? Whatever device this is writing to appears to be out of space.
Musa123
Advisor

Re: backup failing

pls advice

How to check the semaphore values?

how to change the values?

where its appears?


Thanks in Advance.
Jim Walls
Trusted Contributor

Re: backup failing

As the man said, a file system (or possibly a tape) has filled up.

If you don't know the target directory or device, do a bdf on the server to see which of the file systems appears to be full.

We have no knowledge of how your systems are set up... but it seems likely that the backup server (which may also be the client in this instance - we can't tell) has run out of space on some device and the agent software (the bit that is trying to copy the data) is reporting this fact.

Rita C Workman
Honored Contributor

Re: backup failing

Dear ftp denied,

If I understand you have a call ticket, which means you're the IT help desk. And based on your response after Patrick & Jim have given the best answers they could with the information provided, it is clear that you have not:

Read the above responses.
Follow the advice in the above responses.

So, after applying the advice given, if it is not fixed then please post updates to situation. Then we can see what can be suggested to help you do your job.

It also appears that you never read the Forums Etiquette...given 0 points out of 57 requests for help...

Rgrds,
Rita