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cannot print from server

 
Dave Chamberlin
Trusted Contributor

cannot print from server

I am running  hpux 11.23 rp8400 server, for past 5 years, with one system rebuild a couple of years ago. I found that I cannot print anything, though all my printers are pingable, and I can telnet to a printer via the jetdirect port and print interactively. The system has printed in the past. I did find that hpnpl was not in root path, and some files under that directory were not owned by BIN.  Fixed these, but jobs just sit in print queues. Tried creating new queue with SAM. Tried lpshut/lpsched. No change. Any ideas appreciated. thanks

7 REPLIES
Dennis Handly
Acclaimed Contributor

Re: cannot print from server

What does lpstat show for these printers?

What type of printers are these?

Dave Chamberlin
Trusted Contributor

Re: cannot print from server

These are network printers. lpstat shows normal queue information, ie

 

SJ_MIS_MF2-4 root priority 0 Apr 11 16:03 on SJ_MIS_MF2

(standard input)                             219 bytes

 

I have tried printing to several printers

lpstat -a shows these printers accepting requests

lpstat -p shows "now printing" for these requests

Kris_Knigga
Trusted Contributor

Re: cannot print from server

Anything interesting in /var/adm/lp/log?


Kris Knigga
Dave Chamberlin
Trusted Contributor

Re: cannot print from server

Just this stuff ad nauseum. Looks like the same printers restarting every 20 seconds or so.

 

Start: SJ_MIS_MF2-4 Fri Apr 13 09:00:02 MDT 2012

Start: WJ_WHSE_L1-5 Fri Apr 13 09:00:02 MDT 2012

Start: DCTEST_NEP-6 Fri Apr 13 09:00:02 MDT 2012

Start: SJ_MIS_MF2-4 Fri Apr 13 09:00:22 MDT 2012

Start: WJ_WHSE_L1-5 Fri Apr 13 09:00:22 MDT 2012

Start: DCTEST_NEP-6 Fri Apr 13 09:00:22 MDT 2012

Start: SJ_MIS_MF2-4 Fri Apr 13 09:00:42 MDT 2012

Start: WJ_WHSE_L1-5 Fri Apr 13 09:00:42 MDT 2012

Start: DCTEST_NEP-6 Fri Apr 13 09:00:42 MDT 2012

Dave Chamberlin
Trusted Contributor

Re: cannot print from server

I have confirmed that remote printing works - but not network printers. We had an issue a few months ago where a remote sites main network connection failed over to the alternate connection. I could ping all printers, but nothing would leave the print queues. All printers to other sites were fine. Our network people determined a problem with the network dropping packets. This looks very similar.

Ajin_1
Valued Contributor

Re: cannot print from server

Hi

Trace network in both sides.

Regards

Ajin
Thanks & Regards
Ajin.S
Proverbs 3:5,6 Trust in the Lord with all your heart and lean not on your own understanding; in all your ways acknowledge him, and he will make all your paths straight.
Dave Chamberlin
Trusted Contributor

Re: cannot print from server

Used hpnpf to determine no output was being generated - so a problem with the jetdirect software. Reinstalled, then got an actual error (file permission on a tmp dir) now all works.