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09-11-2012 06:08 PM
09-11-2012 06:08 PM
Hi Team,
In my system's syslog i am getting continous error message. Please find below the error message
Sep 11 23:37:30 ***** vmunix: function == 0xE00000000054E4E0, arg == 0xE00000013A02A800, ticks == 0xFE8B24F1, flags == 0x0
Sep 11 23:37:30 ***** vmunix: function == 0xE00000000054E4E0, arg == 0xE00000013A02A800, ticks == 0xFE8B24F0, flags == 0x0
[14]> uname -a
HP-UX ***** B.11.23 U ia64 4021640879 unlimited-user license
The above error message is repeating continously .
Thanks a lot for the help
Regards
Solved! Go to Solution.
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09-11-2012 08:03 PM
09-11-2012 08:03 PM
SolutionThis is a known problem with the SCSI Ultra320 driver once the system has been up for 400+ days or so.
See this thread:
The latest ultra320 driver can downloaded from:
https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=scsiU320-00
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09-11-2012 09:20 PM
09-11-2012 09:20 PM
Re: continous error message in syslog
Hi Patrick,
Thanks a lot for the information.
From the cstm i came to know in my server i have two MPT SCSI adapaters
25 0/1/2/0 MPT SCSI Adapter (HP_A717 Information Successful
27 0/1/2/1 MPT SCSI Adapter (HP_A717 Information Successful
And i got the below information for these two adapters.
-- Information Tool Log for MPT SCSI Adapter on path 0/1/2/0 --
Log creation time: Wed Sep 12 12:13:42 2012
Hardware path: 0/1/2/0
Device File : /dev/mpt8
Adapter : PCI-X DUAL CHANNEL ULTRA320 SCSI ADAPTER
Specification : PW=15W PCI-X=64BIT,133MHZ
Product ID : A6961-60111
Device ID : 0x0030
Vendor ID : 0x1000
PCI Revision ID : 8
Subsystem ID : 0x12c5
Subsystem Vendor ID : 0x103c
Firmware Version : 01.03.35.70 IO
Firmware Image Size : 40632 bytes
SCSI Initiator ID : 7
PCI Configuration Space Registers
Status = 0x0230 Command = 0x0157
Class Code = 0x10000 (SCSI Controller)
Cache Line Size = 0x20
Latency Timer = 0x40
Expansion ROM Address = 0x90100000
-- Information Tool Log for MPT SCSI Adapter on path 0/1/2/1 --
Log creation time: Wed Sep 12 12:13:42 2012
Hardware path: 0/1/2/1
Device File : /dev/mpt9
Adapter : PCI-X DUAL CHANNEL ULTRA320 SCSI ADAPTER
Specification : PW=15W PCI-X=64BIT,133MHZ
Product ID : A6961-60111
Device ID : 0x0030
Vendor ID : 0x1000
PCI Revision ID : 8
Subsystem ID : 0x12c5
Subsystem Vendor ID : 0x103c
Firmware Version : 01.03.35.70 IO
Firmware Image Size : 40632 bytes
SCSI Initiator ID : 7
PCI Configuration Space Registers
Status = 0x0230 Command = 0x0157
Class Code = 0x10000 (SCSI Controller)
Cache Line Size = 0x20
Latency Timer = 0x40
Expansion ROM Address = 0x90000000
From the above information Firmware version is specified as "Firmware Version : 01.03.35.70 IO". Is this is the firmware version which you are pointing to me .
Regards
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09-11-2012 10:26 PM
09-11-2012 10:26 PM
Re: continous error message in syslog
Hi Laiju,
This issue we have seen on servers which all are up for more days [approx. above 400 days].
Your syslog size will increase very fastly due to this error as well !!!! be cautious!!!!
Permant FIx you have to apply the SCSI patch which Mr. Patric has suggested.
Workaround : Take a reboot of the machine, this will also address the issue.
Regards,
MC
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09-12-2012 11:55 PM
09-12-2012 11:55 PM
Re: continous error message in syslog
You should also check
echo 0xE00000000054E4E0/a | adb -o /stand/vmunix /dev/kmem
if the result is not
mpt_os_callback:
mpt_os_callback:mpt_os_callback:
Then it is not the right cause.
If the result is str_timeout, it is not that error.
Known problem which can cause the same:
VERITAS Incident Number: 1413790 /Veritas Storage Foundation for Oracle RAC 4.1
http://www.symantec.com/business/support/index?page=content&id=TECH67726
VERITAS Incident Number: 14139223 /Veritas Storage Foundation for Oracle RAC 5.1
http://sfdoccentral.symantec.com/sf/5.1SP1/hpux/html/sfrac_notes/ch01s09s01.htm
If the address do not match either with mpt_os_callback nor str_timeout,
If the address matches with str_timeout and you don'"t have VSF installed,
then you should contact hp support,
Anyway the workaround of rebooting every 400days works for all those known possible causes
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09-13-2012 12:30 AM
09-13-2012 12:30 AM
Re: continous error message in syslog
Hi Laurrent,
Thanks a lot for the information you provided. This time i just selected the work around. I rebooted the server and now the error is not appearing.
I will follow your steps if similar issue happens for any othe server.
Thanks a lot ...
Regards