cpqacuxe can not start

[Yayat]

Hi there,

Please help to this problem !

[root@localhost ~]# rpm -qa|grep compat
java-1.4.2-gcj-compat-devel-1.4.2.0-40jpp.112
compat-libf2c-34-3.4.6-4
compat-gcc-34-g77-3.4.6-4
compat-libstdc++-296-2.96-138
java-1.4.2-gcj-compat-javadoc-1.4.2.0-40jpp.112
compat-gcc-34-c++-3.4.6-4
compat-libstdc++-33-3.2.3-61
java-1.4.2-gcj-compat-1.4.2.0-40jpp.112
compat-gcc-32-3.2.3-47.3
compat-glibc-headers-2.3.4-2.26
compat-libgcc-296-2.96-138
java-1.4.2-gcj-compat-src-1.4.2.0-40jpp.112
compat-gcc-32-c++-3.2.3-47.3
compat-db-4.2.52-5.1
compat-gcc-34-3.4.6-4
compat-glibc-2.3.4-2.26
[root@localhost ~]# cpqacuxe
ps: error while loading shared libraries: libdl.so.2: cannot open shared object file: No such file or directory
grep: error while loading shared libraries: libc.so.6: cannot open shared object file: No such file or directory
Can not run because of HP System Management Homepage is not started or uninstalled.
Please try to use /etc/init.d/hpsmhd start to start it.
[root@localhost ~]# cpqacuxe -R
ps: error while loading shared libraries: libdl.so.2: cannot open shared object file: No such file or directory
grep: error while loading shared libraries: libc.so.6: cannot open shared object file: No such file or directory
Can not run because of HP System Management Homepage is not started or uninstalled.
Please try to use /etc/init.d/hpsmhd start to start it.
[root@localhost ~]# service hpsmh status
hpsmh: unrecognized service
[root@localhost ~]# service hpsmhd status
hpsmhd (pid 2681 2637) is running...
[root@localhost ~]#

Thank you in advance.

Regard,

Yayat

[Matti_Kurkela]

The "cpqacuxe" command is a script, and it tries to run "ps" and "grep" commands, which both seem to fail with library errors... if that was true, your system would have some serious trouble.

Can you run "ps -ef | grep hpsmhd" manually with no problems? (Probably yes.)

What's the name and version of the Linux distribution you're using? RedHat, SuSE or something else?

What's the hardware architecture of this machine? IA64 (Itanium), 64-bit x86_64 (aka AMD64) or the plain 32-bit ix86? What does "uname -m" report?

If this is IA64, have you installed the ix86 emulation layer? At least on RHEL 5, it comes on a separate CD and must be installed as a separate operation after the OS installation.

MK

[Steven E. Protter]

Shalom,

Re-install the PSP and install the dependencies.

SEP

[Yayat]

Hi all,
I installed linux on my ML350 G5 with SA E200i. Actually I installed CentOS 5 distro which is Red Hat clone, then I modified the redhat-release to be able install HP PSP. Note that I install cpqacuxe trough HP PSP and I can use the SMH without any error in this machine, the storage status is well monitored in there.
Here are the sysinfo that maybe help.

[root@devel ~]# uname -r
2.6.18-53.1.14.el5
[root@devel ~]# uname -m
i686
[root@devel ~]# rpm -qa|grep libtdc
[root@devel ~]# rpm -qa|grep libstdc
compat-libstdc++-296-2.96-138
libstdc++-4.1.2-14.el5
compat-libstdc++-33-3.2.3-61
[root@devel ~]# ps -ef | grep hpsmhd
root 2696 1 0 09:07 ? 00:00:00 /opt/hp/hpsmh/sbin/hpsmhd -DSSL -f /opt/hp/hpsmh/conf/smhpd.conf
hpsmh 2710 2696 0 09:07 ? 00:00:00 /opt/hp/hpsmh/sbin/hpsmhd -DSSL -f /opt/hp/hpsmh/conf/smhpd.conf
root 7969 5601 0 09:18 pts/1 00:00:00 grep hpsmhd
[root@devel ~]# cat /etc/redhat-release
Red Hat Enterprise Linux Server release 5
[root@devel ~]#

What are other dependencies ?
Thank you all.

Yayat

[Colin Topliss]

Hi,

The libraries mentioned in your posting are part of glibc...

[root@rhsystest2 /]# rpm -qf /lib/libc.so.6
glibc-2.3.4-2.25
[root@rhsystest2 /]# rpm -qf /lib/libdl.so.2
glibc-2.3.4-2.25

...obviously this is on my system, so the versions might be different.

[root@rhsystest2 install]# ldd /bin/ps
libproc-3.2.3.so => /lib/libproc-3.2.3.so (0x00271000)
libc.so.6 => /lib/tls/libc.so.6 (0x00144000)
/lib/ld-linux.so.2 (0x00126000)

shows the linked libraries. Maybe your environment is not set right? Did you play aorund with LD_LIBRARY_PATH or SHLIB_PATH?

The failing section of code isn't doing anything special other than setting a variable depending on whether hpsmh is running or not.

Colin.

[Yayat]

Hi all,

I had installed all dependencies of HP PSP and then reinstall PSP with no error.And I had installed my Linux too before installing PSP. But unfortunately I still got the same error like before. And I navigate to the system files and having that libdl.so.2 and libc.so.6 does exists there.

As a note, I am newbie with linux, so please write a post as I was a newbie.Thank you very much.


Yayat

[Yayat]

This is the output of command you mentioned.

[root@devel CentOS]# rpm -qf /lib/libc.so.6
glibc-2.5-18
[root@devel CentOS]# rpm -qf /lib/libdl.so.2
glibc-2.5-18
[root@devel CentOS]# ps -ef|grep hpsmhd
root 18252 1 0 14:01 ? 00:00:00 /opt/hp/hpsmh/sbin/hpsmhd -DSSL -f /opt/hp/hpsmh/conf/smhpd.conf
hpsmh 18256 18252 0 14:01 ? 00:00:00 /opt/hp/hpsmh/sbin/hpsmhd -DSSL -f /opt/hp/hpsmh/conf/smhpd.conf
root 25534 3222 0 14:24 pts/2 00:00:00 grep hpsmhd
[root@devel CentOS]# ldd /bin/ps
linux-gate.so.1 => (0x00d50000)
libproc-3.2.7.so => /lib/libproc-3.2.7.so (0x0073b000)
libdl.so.2 => /lib/libdl.so.2 (0x00735000)
libc.so.6 => /lib/libc.so.6 (0x005f3000)
/lib/ld-linux.so.2 (0x005d1000)
[root@devel CentOS]#

Thanks

[Colin Topliss]

...and you are definitely running a 64bit version of Centos AND installing the 64bit version of the PSP?

I'm still thinking its an issue with the environment (perhaps the path is being changed in the script - I haven't had chance to log in to look myself).

[Siert Zijl]

Usually this error occurs when you install a 32-bits PSP on a 64-bits OS. Please, verify.

If that isn't the problem, it might be a missing RPM (rpm requirements are listed in the PSP documentation). Verify the requirements using the following command:

rpm -qa --queryformat "%{NAME}-%{VERSION}-%{RELEASE} (%{ARCH})\n" 'compat*'

Then make sure both x86 and x86_64 requirements are installed.

[Yayat]

I installed Centos 5 on ML350 G5, and I installed PSP trough Smart Start CD that I think it can select what's suite for my OS version. Then please tell me how to verify my OS 32 or 64 bit ? Am I right that ML350 G5 is 32bit machine ?