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тАО05-08-2009 05:06 PM
тАО05-08-2009 05:06 PM
cstm on hp-ux 11.11
Hello, we're running version A.61.00 of support tools on HP-UX 11.11. I have two servers that keep generating the following output after starting cstm and running the map command. I have stopped/restarted diagnostics (/sbin/init.d/diagnostic stop and /sbin/init.d/diagnostic start) but that hasn't cleared this problem.
Does anyone have suggestions on fixing it?
Thanks in advance.
Tom Wolf
# cstm
Running Command File (/usr/sbin/stm/ui/config/.stmrc).
-- Error --
The process for retrieving device maps from the current test system failed for
an unknown reason.
The process will be restarted the next time a system is made the current test
system.
Please Refer to the UI Activity Log for more details.
-- Information --
Support Tools Manager
Version A.61.00
Product Number B4708AA
(C) Copyright Hewlett Packard Co. 1995-2008
All Rights Reserved
Use of this program is subject to the licensing restrictions described
in "Help-->On Version". HP shall not be liable for any damages resulting
from misuse or unauthorized use of this program.
-- Information --
Aborting all open command files.
cstm>map
* * * N O C U R R E N T S Y S T E M * * *
Does anyone have suggestions on fixing it?
Thanks in advance.
Tom Wolf
# cstm
Running Command File (/usr/sbin/stm/ui/config/.stmrc).
-- Error --
The process for retrieving device maps from the current test system failed for
an unknown reason.
The process will be restarted the next time a system is made the current test
system.
Please Refer to the UI Activity Log for more details.
-- Information --
Support Tools Manager
Version A.61.00
Product Number B4708AA
(C) Copyright Hewlett Packard Co. 1995-2008
All Rights Reserved
Use of this program is subject to the licensing restrictions described
in "Help-->On Version". HP shall not be liable for any damages resulting
from misuse or unauthorized use of this program.
-- Information --
Aborting all open command files.
cstm>map
* * * N O C U R R E N T S Y S T E M * * *
3 REPLIES 3
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тАО05-08-2009 09:46 PM
тАО05-08-2009 09:46 PM
Re: cstm on hp-ux 11.11
Hi,
Well you seem to have the last version.
http://docs.hp.com/en/diag/stm/stm_upd.htm
Do you install the depot here
http://h20293.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=B6191AAE
Well you seem to have the last version.
http://docs.hp.com/en/diag/stm/stm_upd.htm
Do you install the depot here
http://h20293.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=B6191AAE
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тАО05-08-2009 11:11 PM
тАО05-08-2009 11:11 PM
Re: cstm on hp-ux 11.11
Tom,
Well have you looked at the UI activity log as suggested. From the cstm prompt:
uiactlog
will show you the contents
HTH
Duncan
I am an HPE Employee
Well have you looked at the UI activity log as suggested. From the cstm prompt:
uiactlog
will show you the contents
HTH
Duncan
I am an HPE Employee
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тАО05-09-2009 10:43 PM
тАО05-09-2009 10:43 PM
Re: cstm on hp-ux 11.11
Dear Tom
I have solved this kind of problem by reinstalling OnlineDiag Depot. You can try it.
Please go through below:
when i have found that when i run cstm command and then type map following message shows:
cstm>map
* * * N O C U R R E N T S Y S T E M * * *
Then i reinstall ONLINEDiag depot and found cstm command working.
Step1: Use the following command:
# ./sbin/init.d/diagnostic stop
# ./sbin/init.d/diagnostic start
Now if cstm command not works properly then reinstall OnlineDiag depot
Step 2: First verify your OS version using the following command:
#uname -a
Then down load ONLINEDiag depot according to the match OS version from the following HP site:
http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=B6191AAE
then upload the DEPOT software in to the server using bin mode
Step 3: Run the following coomand to reinstall depot:
#swinstall ├в s OnlineDiag_B.11.11.20.03_HP-UX_B.11.11_32_64.depot
**Note: When you the the above command please mark the reinstall option
Thanks
Minhaz
I have solved this kind of problem by reinstalling OnlineDiag Depot. You can try it.
Please go through below:
when i have found that when i run cstm command and then type map following message shows:
cstm>map
* * * N O C U R R E N T S Y S T E M * * *
Then i reinstall ONLINEDiag depot and found cstm command working.
Step1: Use the following command:
# ./sbin/init.d/diagnostic stop
# ./sbin/init.d/diagnostic start
Now if cstm command not works properly then reinstall OnlineDiag depot
Step 2: First verify your OS version using the following command:
#uname -a
Then down load ONLINEDiag depot according to the match OS version from the following HP site:
http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=B6191AAE
then upload the DEPOT software in to the server using bin mode
Step 3: Run the following coomand to reinstall depot:
#swinstall ├в s OnlineDiag_B.11.11.20.03_HP-UX_B.11.11_32_64.depot
**Note: When you the the above command please mark the reinstall option
Thanks
Minhaz
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