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error SAM

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Eli Daniel
Super Advisor

error SAM


(server Virtual Machine Guesst)
when I try to see the disk assigned to the LV, the following message:

unexpected exit: procces LANG=C LC_ALL=C /usr/sam/lbin/samx -C -p 5930 -s fs_sa_disk /usr/sam/lib//fs.iu exited with a non-zero exit status
sh: 6053 Memory fault (coredump)
29 REPLIES
Johnson Punniyalingam
Honored Contributor
Solution

Re: error SAM

above error, looks like "you may have bad memory "

it would be better to log HW call to "check "Memory from HP Response Centre
Problems are common to all, but attitude makes the difference
Johnson Punniyalingam
Honored Contributor

Re: error SAM

>>unexpected exit: procces LANG=C LC_ALL=C /usr/sam/lbin/samx -C -p 5930 -s fs_sa_disk /usr/sam/lib//fs.iu exited with a non-zero exit status<<

above looks like earlier some one used the "SAM" got some problem did proper exit from "SAM" also could cause issue .?



btw , what is OS version, what is model of server ..?




uname -a;model
Problems are common to all, but attitude makes the difference
Eli Daniel
Super Advisor

Re: error SAM

server rx6600
S.O hp-ux 11.23
Virtual Machine Guesst
Eli Daniel
Super Advisor

Re: error SAM

this day in the morning assign a new disk, create LV and VG. (disk from SAN EMC)
Johnson Punniyalingam
Honored Contributor

Re: error SAM

ok so, you did you SAM -> to create new disk, create LV and VG, ..?

Can we try to create "create new disk, create LV and VG," via command line ?

suspecting "if you have used SAM" to create ..(VG,LV)using SAM, as mentioned earlier, person who used "SAM" earlier didn't properly exit from "SAM" menu.

Problems are common to all, but attitude makes the difference
Eli Daniel
Super Advisor

Re: error SAM

the create LV and VG were created command no SAM.

Johnson Punniyalingam
Honored Contributor

Re: error SAM

>>>the create LV and VG were created command no SAM.<<<<

>>sh: 6053 Memory fault (coredump)<<


so please log "HW" call HP -> Response Centre to check "Memory fault"
Problems are common to all, but attitude makes the difference
Eli Daniel
Super Advisor

Re: error SAM

the error affects the system??? is a serious case?
Dennis Handly
Acclaimed Contributor

Re: error SAM

>/usr/sam/lbin/samx -C -p 5930 -s fs_sa_disk /usr/sam/lib//fs.iu exited with a non-zero exit status
sh: 6053 Memory fault (coredump)

This is a bug in samx, signal 11. Do you have all of your SAM patches?
PHCO_34974 is the recommended one.

>Johnson: looks like "you may have bad memory"
>it would be better to log HW call to "check "Memory from HP Response Centre

Not hardly. This is a software error/bug.

You can use gdb to look at the core file to see if it matches any patches.
Eli Daniel
Super Advisor

Re: error SAM

SAPL903:/> find / -name PHCO_34974
/var/adm/sw/products/PHCO_34974
/backup/HP/PHCO_34974
/backup/HP/catalog/PHCO_34974
Pete Randall
Outstanding Contributor

Re: error SAM

A better way to confirm the presence of patches is to use swlist:

swlist -l patch |grep PHCO_34974


Pete

Pete
Eli Daniel
Super Advisor

Re: error SAM

SAPL903:/> swlist -l patch |grep PHCO_34974
SAPL903:/>

no installed.
Johnson Punniyalingam
Honored Contributor

Re: error SAM

How abt below "patch" which latest patches for

"s700_800 11.23 cumulative SAM patch"



# swlist -l patch |grep -i PHCO_34974
Problems are common to all, but attitude makes the difference
Eli Daniel
Super Advisor

Re: error SAM


SAPL903:/> swlist -l patch |grep -i PHCO_34974
SAPL903:/>

no installaed
Johnson Punniyalingam
Honored Contributor

Re: error SAM

>>no installaed<

so please proceed to Install patch

left side look for

Patch database->»
find a specific patch-> type PHCO_34974 ->select recommended (hp rating->click -> add to select patchlist ->download select->

You will see,
The total space required for these 14 items is 123310 kb

select all download them

please take note patch ->"PHCO_34974" has some dependcies patches which also inclused some PHKL -> kernal patch )


Action plan:-

make_tape_recovery -> OS backup
than proceed to Install all the patches
Problems are common to all, but attitude makes the difference
Torsten.
Acclaimed Contributor

Re: error SAM

Each HPVM version requires minimum release version for guest OS. Did you check that? Are the requirements met? Are current patches installed (on both, host and guests)?

Hope this helps!
Regards
Torsten.

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cnb
Honored Contributor

Re: error SAM

If you have SWA installed, you can also get a patch report to review all required patches and bundles:

# swa report

or use the ITRC patch assessment:
http://www13.itrc.hp.com/service/patch/assessSystemsPage.do?BC=main|



Rgds,
Dennis Handly
Acclaimed Contributor

Re: error SAM

>find / -name PHCO_34974
/var/adm/sw/products/PHCO_34974

This appears like you have this patch. You may have to use this to list:
swlist -l patch -x show_superseded_patches=true PHCO_34974

You may need to use the latest: PHCO_39360

>Pete: A better way to confirm the presence of patches is to use swlist:
swlist -l patch | grep PHCO_34974

No need to use grep, just use the ID directly:
swlist -l patch PHCO_34974
Eli Daniel
Super Advisor

Re: error SAM

SAPL903:/var/adm/sw/products> ls -l PHCO_34974
total 96
drwxr-xr-x 2 root sys 8192 Mar 21 2009 INETSVCS-BOOT
drwxr-xr-x 2 root sys 8192 Mar 21 2009 SAM
drwxr-xr-x 2 root sys 8192 Mar 21 2009 SAM-ENG-A-MAN
drwxr-xr-x 2 root sys 8192 Mar 21 2009 SAM-HELP
drwxr-xr-x 2 root sys 8192 Mar 21 2009 UX-CORE
drwxr-xr-x 2 root sys 8192 Apr 19 2008 pfiles

the pacht exist.
reinstall??
Steven E. Protter
Exalted Contributor

Re: error SAM

Shalom,

http://itrc.hpc.om

Patch database

Pick your OS.

search for sam patches

Download and install (swinstall).

This will fix it.

I've seen this a number of times with sam.

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
cnb
Honored Contributor

Re: error SAM

IMHO

I would use #swlist -l patch PHCO_34974 to verify the status is "applied" or update with the latest patches for SAM per SEP.


Rgds,
Eli Daniel
Super Advisor

Re: error SAM

hi, for download Internet Express have write ID hp. ID hp not create in the partner.
Eli Daniel
Super Advisor

Re: error SAM

SINFRA92:/> swlist -l patch PHCO_34974
# Initializing...
# Contacting target "SINFRA92"...
SINFRA92:/>

no applicate.
Dennis Handly
Acclaimed Contributor

Re: error SAM

>swlist -l patch PHCO_34974

If it is superseded, it won't appear without:
swlist -x show_superseded_patches=true PHCO_34974