hp-smh-templates installation error

[tian108]

Hi. I tried to install hp-smh-templates on my ubuntu 14.04 LTS server but I am getting the error message below.

Reading package lists... Done
Building dependency tree
Reading state information... Done
The following NEW packages will be installed:
hp-smh-templates
0 upgraded, 1 newly installed, 0 to remove and 3 not upgraded.
2 not fully installed or removed.
Need to get 0 B/5,077 kB of archives.
After this operation, 12.9 MB of additional disk space will be used.
(Reading database ... 57563 files and directories currently installed.)
Preparing to unpack .../hp-smh-templates_9.5.0.1.2-4._all.deb ...
Unpacking hp-smh-templates (9.5.0.1.2-4.) ...
dpkg: error processing archive /var/cache/apt/archives/hp-smh-templates_9.5.0.1.2-4._all.deb (--unpack):
trying to overwrite '/opt/hp/hpsmh/data/htdocs/smhutil/snmpchp.php.en', which is also in package hpsmh 7.3.2-1.5-2.
Processing triggers for man-db (2.6.7.1-1) ...
Errors were encountered while processing:
/var/cache/apt/archives/hp-smh-templates_9.5.0.1.2-4._all.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

Has anyone ever encountered this error?

Thanks

[rian18]

Same here when trying to apt-get upgrade.

Vorbereitung zum Entpacken von .../hp-smh-templates_9.5.0.1.2-4._all.deb ...
Entpacken von hp-smh-templates (9.5.0.1.2-4.) über (9.4.0.1.1-1.) ...
dpkg: Fehler beim Bearbeiten des Archivs /var/cache/apt/archives/hp-smh-templates_9.5.0.1.2-4._all.deb (--unpack):
 Versuch, »/opt/hp/hpsmh/data/htdocs/smhutil/snmpchp.php.en« zu überschreiben, welches auch in Paket hpsmh 7.3.2-1.5-2. ist
Trigger für man-db (2.6.7.1-1ubuntu1) werden verarbeitet ...
Fehler traten auf beim Bearbeiten von:
 /var/cache/apt/archives/hp-smh-templates_9.5.0.1.2-4._all.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

No solution found yet.

[OnkelJ]

Has anyone found a workaround for the issue?

For instance uninstalling the current packages and installing older versions? Maybe someone's done a fully manual installation from the repository, by downloading the .deb and not involving apt.

Does anyone got information on when to expect a fix for the issue from HP?

I'm not sure if this is because of the faulty hp-smh-templates package, but I cannot choose snmp as data source, so there are no items in smh. Is this also your experience?

[Dominic Stephens]

I had the same issue and consequently no items in the SMH. I tried downloading the .deb and installing using dpkg not apt but had the same error. The trick is to force the overwrite:

sudo dpkg -i --force-overwrite hp-smh-templates_9.5.0.1.2-4._all.deb
sudo apt-get -f install

Then restart the smh:

sudo service hpsmhd restart

[OnkelJ]

Cheers Dominic! 

This workaround worked perfectly. All sensors are now showing in SMH. So until the packages are updated correctly, this is how to get around the issue.

Many thanks!