hprsm RPM installation failed on PSP 7.80 for Linux RHEL 4 kernel 2.6.9-55

[Louella J Panaga]

I've succesfully installed version 7.80 in the past and had no problems until I tried to install it on newly built servers. I tried to get the lower version, 7.7, then the latest version, 7.90, but all have the same error message. Specifically, it errors out trying to install the hprsm package while running the install.sh script. See below. I do have the ILO in place that's configured and can even access it independently. Has anyone seen this before? If so, what's the fix? I'm thinking I might just be missing a red hat package but not sure what that is. Any comments on this subject is appreciated. Thanks.

from /var/log/hppldu.log:
Preparing to install HP Lights-Out Drivers and Agents for Red Hat Enterprise Linux 4 (AMD64/EM64T) v7.9.0-108.rhel4

This RPM is used to provide Lights-Out management
capabilities for Red Hat Enterprise Linux 4 (AMD64/EM64T)
installed on supported server systems.

The hprsm RPM installation failed!
x86_64) scriptlet failed, exit status 1
Installation of this component FAILED because of an error in the RPM installation.

Why is it failing?

[David Claypool]

Try to install the 'hprsm' RPM on its own. It may give a more detailed error message.

[Steven E. Protter]

Shalom,

You iLo cards will function without this software. Out of the box you can connect via ssh and control most machine functions.

Just configure the cards at the console by hitting the F8 key when prompted.

I agree that installing hprsm independently is a good idea rpm -ivvvh rpm-name get lots of diagnostics and report back.

uname -a
Make sure you are installing a 64 bit rpm on a system that is installed 64 bit.

SEP

[Louella J Panaga]

Attached is the output of the rpm -ivvvh. It says it failed to build the cpqci driver, there's no insight mgmt devices available. I do have the ILO working and can access it remotely. Why can't the OS see it?

[Louella J Panaga]

I did the manual build of the hprsm package by executing the /opt/compaq/hprsm/etc/rebuild and did a listing of the rpm package in usr/src/redhat/RPMS/x86_64/hprsm-7.5.0-custom.x86_64.rpm.
Below is the output. I think the problem is that my driver is being built using a kernel different from what I'm running. How do I fix this?

# uname -a
Linux 2.6.9-55.0.2.ELsmp #1 SMP Tue Jun 12 17:58:20 EDT 2007 x86_64 x86_64 x86_64 GNU/Linux

# rpm -qa|grep kernel
kernel-smp-devel-2.6.9-34.EL
kernel-2.6.9-55.0.2.EL
kernel-devel-2.6.9-55.0.2.EL
kernel-smp-2.6.9-34.EL
kernel-2.6.9-34.EL
kernel-smp-2.6.9-55.0.2.EL
kernel-smp-devel-2.6.9-55.0.2.EL
kernel-utils-2.4-13.1.99

# rpm -ql -p hprsm-7.5.0-custom.x86_64.rpm
/etc/init.d/hprsm
/opt/compaq/cpqci
/opt/compaq/cpqci/cpcpqci
/opt/compaq/cpqci/custom
/opt/compaq/cpqci/custom/.tmp_versions
/opt/compaq/cpqci/custom/CpqCiHlx.h
/opt/compaq/cpqci/custom/CpqCiKlx.c
/opt/compaq/cpqci/custom/CpqCiKlx.h
/opt/compaq/cpqci/custom/CpqCiTyp.h
/opt/compaq/cpqci/custom/CpqCiUlx.h
/opt/compaq/cpqci/custom/CpqCiWrp.h
/opt/compaq/cpqci/custom/Makefile
/opt/compaq/cpqci/custom/cpqcip.o
/opt/compaq/cpqci/custom/linux
/opt/compaq/cpqci/custom/linux.mk
/opt/compaq/cpqci/custom/linux/CpqCiPlx.c
/opt/compaq/cpqci/custom/linux/CpqCiSem.c
/opt/compaq/cpqci/custom/linux/CpqCiSem.h
/opt/compaq/cpqci/custom/linux/CpqCiUSl.c
/opt/compaq/cpqci/driver
/opt/compaq/cpqci/driver/2.6.9-42.EL
/opt/compaq/cpqci/driver/2.6.9-42.EL/cpqci.ko
/opt/compaq/cpqci/driver/2.6.9-42.EL/kernel.txt
/opt/compaq/cpqci/driver/2.6.9-42.ELlargesmp
/opt/compaq/cpqci/driver/2.6.9-42.ELlargesmp/cpqci.ko
/opt/compaq/cpqci/driver/2.6.9-42.ELlargesmp/kernel.txt
/opt/compaq/cpqci/driver/2.6.9-42.ELsmp
/opt/compaq/cpqci/driver/2.6.9-42.ELsmp/cpqci.ko
/opt/compaq/cpqci/driver/2.6.9-42.ELsmp/kernel.txt
/opt/compaq/cpqrid
/opt/compaq/cpqrid/cpcpqrid
/opt/compaq/cpqrid/custom
/opt/compaq/cpqrid/custom/Makefile
/opt/compaq/cpqrid/custom/convert.h
/opt/compaq/cpqrid/custom/cpqridp.o
/opt/compaq/cpqrid/custom/cridc.h
/opt/compaq/cpqrid/custom/cridw_linux.c
/opt/compaq/cpqrid/custom/cridw_linux.h
/opt/compaq/cpqrid/custom/linux
/opt/compaq/cpqrid/custom/linux.mk
/opt/compaq/cpqrid/custom/linux/cridw_proc.c
/opt/compaq/cpqrid/custom/linux/dist.h
/opt/compaq/cpqrid/custom/lxotmpl.mk
/opt/compaq/cpqrid/drivers
/opt/compaq/cpqrid/drivers/2.6.9-42.EL
/opt/compaq/cpqrid/drivers/2.6.9-42.EL/cpqrid.ko
/opt/compaq/cpqrid/drivers/2.6.9-42.EL/kernel.txt
/opt/compaq/cpqrid/drivers/2.6.9-42.ELlargesmp
/opt/compaq/cpqrid/drivers/2.6.9-42.ELlargesmp/cpqrid.ko
/opt/compaq/cpqrid/drivers/2.6.9-42.ELlargesmp/kernel.txt
/opt/compaq/cpqrid/drivers/2.6.9-42.ELsmp
/opt/compaq/cpqrid/drivers/2.6.9-42.ELsmp/cpqrid.ko
/opt/compaq/cpqrid/drivers/2.6.9-42.ELsmp/kernel.txt
/opt/compaq/hprsm
/opt/compaq/hprsm/addon
/opt/compaq/hprsm/addon/cmapeerd
/opt/compaq/hprsm/addon/libcmaX64.so
/opt/compaq/hprsm/addon/libcmaX64.so.1
/opt/compaq/hprsm/addon/libcmaX64.so.1.0
/opt/compaq/hprsm/addon/libcmacommon.so
/opt/compaq/hprsm/addon/libcmacommon.so.1
/opt/compaq/hprsm/addon/libcmacommon.so.1.0
/opt/compaq/hprsm/addon/libcmapeer.so
/opt/compaq/hprsm/addon/libcmapeer.so.1
/opt/compaq/hprsm/addon/libcmapeer.so.1.0
/opt/compaq/hprsm/addon/libcpqci.a
/opt/compaq/hprsm/addon/libcpqci.so
/opt/compaq/hprsm/addon/libcpqci.so.1
/opt/compaq/hprsm/addon/libcpqci.so.1.0
/opt/compaq/hprsm/addon/libcpqci64.a
/opt/compaq/hprsm/addon/libcpqci64.so
/opt/compaq/hprsm/addon/libcpqci64.so.1
/opt/compaq/hprsm/addon/libcpqci64.so.1.0
/opt/compaq/hprsm/addon/libhpasmintrfc.so
/opt/compaq/hprsm/addon/libhpasmintrfc.so.1
/opt/compaq/hprsm/addon/libhpasmintrfc.so.1.0
/opt/compaq/hprsm/addon/libhpasmintrfc64.so
/opt/compaq/hprsm/addon/libhpasmintrfc64.so.1
/opt/compaq/hprsm/addon/libhpasmintrfc64.so.1.0
/opt/compaq/hprsm/addon/libhpev.so
/opt/compaq/hprsm/addon/libhpev.so.1
/opt/compaq/hprsm/addon/libhpev.so.1.0
/opt/compaq/hprsm/etc
/opt/compaq/hprsm/etc/hprsm-manifest.txt
/opt/compaq/hprsm/etc/hprsm.control
/opt/compaq/hprsm/etc/hprsm.txt
/opt/compaq/hprsm/etc/rebuild
/opt/compaq/hprsm/hprsm
/opt/compaq/hprsm/hprsm.license
/opt/compaq/hprsm/hprsm_boot.log
/opt/compaq/server/bin/cmarackd
/opt/compaq/server/bin/cmasm2d
/opt/compaq/server/etc/cmarackd
/opt/compaq/server/etc/cmasm2d
/sbin/cpqblru
/sbin/cpqriisd
/usr/lib/libcpqipmb.so
/usr/lib/libcpqipmb.so.1
/usr/lib/libcpqipmb.so.1.0
/usr/share/man/man4/cpqblru.4.gz
/usr/share/man/man4/cpqci.4.gz
/usr/share/man/man4/cpqrid.4.gz
/usr/share/man/man4/cpqriisd.4.gz
/usr/share/man/man4/hprsm.4.gz