ioscan shows disk claimed but diskinfo shows 0 bytes and no pvdisplay

[Michael Steele_2]

Hi again:

Please verify :

0) instance numbers found in 2nd column of ioscan - duplicate or unique?

a) ll /stand/ioconfig - ll /etc/ioconfig (* permissions, ownership *)

b) ll /etc/inittab (* permissions, ownership *)

c) sdiff /etc/inittab /usr/newconfig/etc/inittab

d) read man page on ioinit, consider running '/sbin/ioinitrc -i' - I believe this will check for differences between kernel I/O mapping and /stand/ioconfig and provide errors found on man page

/sbin/ioinitrc -i
echo $?
man ioinit (* see error messages *)

[Michael Steele_2]

Hi

This is something like a DS 2120, right? So you only have one scsi controller going to both pri and alt boot disks. (* c2 *) But this is a c3 controller. Examine this controller.

Also, please post this report including start and stop times:

cstm<<-EOF
runutil logtool
rs
EOF

[Tariq Hasan_1]

RK, after rmsf & insf, disk still shows claimed.

Micheal:

Model: rp3440
O/S: B.11.23

server(root):/home/root#rmsf -H 0/1/1/1.2.0
server(root):/home/root#insf -e
insf: Installing special files for hub instance 0 address 0/0/1/0.1
insf: Installing special files for hub instance 1 address 0/0/1/1.1
insf: Installing special files for sdisk instance 0 address 0/0/2/0.0.0.0
insf: Installing special files for sctl instance 0 address 0/0/2/0.0.7.0
insf: Installing special files for sctl instance 1 address 0/0/2/0.1.7.0
insf: Installing special files for sdisk instance 1 address 0/1/1/0.0.0
insf: Installing special files for sdisk instance 2 address 0/1/1/0.1.0
insf: Installing special files for sctl instance 2 address 0/1/1/0.7.0
insf: Installing special files for sdisk instance 3 address 0/1/1/1.2.0
insf: Installing special files for sctl instance 3 address 0/1/1/1.7.0
insf: Installing special files for sdisk instance 5 address 0/2/1/0/4/0.1.0.239.0.0.0
insf: Installing special files for sdisk instance 8 address 0/2/1/0/4/0.1.0.239.0.0.1
insf: Installing special files for sdisk instance 10 address 0/2/1/0/4/0.1.0.239.0.0.2
insf: Installing special files for sdisk instance 12 address 0/2/1/0/4/0.1.0.239.0.0.3
insf: Installing special files for sdisk instance 14 address 0/2/1/0/4/0.1.0.239.0.0.4
insf: Installing special files for sdisk instance 16 address 0/2/1/0/4/0.1.0.239.0.0.5
insf: Installing special files for sdisk instance 20 address 0/2/1/0/4/0.1.0.239.0.0.6
insf: Installing special files for sdisk instance 24 address 0/2/1/0/4/0.1.0.239.0.0.7
insf: Installing special files for sdisk instance 30 address 0/2/1/0/4/0.1.0.239.0.1.0
insf: Installing special files for sdisk instance 37 address 0/2/1/0/4/0.1.0.239.0.1.1
insf: Installing special files for sdisk instance 41 address 0/2/1/0/4/0.1.0.239.0.1.2
insf: Installing special files for sdisk instance 43 address 0/2/1/0/4/0.1.0.239.0.1.3
insf: Installing special files for sdisk instance 47 address 0/2/1/0/4/0.1.0.239.0.1.4
insf: Installing special files for sdisk instance 51 address 0/2/1/0/4/0.1.0.239.0.1.5
insf: Installing special files for sdisk instance 55 address 0/2/1/0/4/0.1.0.239.0.1.6
insf: Installing special files for sdisk instance 58 address 0/2/1/0/4/0.1.0.239.0.1.7
insf: Installing special files for sdisk instance 63 address 0/2/1/0/4/0.1.0.239.0.2.0
insf: Installing special files for sdisk instance 70 address 0/2/1/0/4/0.1.0.239.0.2.1
insf: Installing special files for sdisk instance 74 address 0/2/1/0/4/0.1.0.239.0.2.2
insf: Installing special files for sdisk instance 76 address 0/2/1/0/4/0.1.0.239.0.2.3
insf: Installing special files for sctl instance 4 address 0/2/1/0/4/0.1.0.255.14.15.0
insf: Installing special files for sdisk instance 84 address 0/2/1/0/4/0.1.12.239.0.0.0
insf: Installing special files for sdisk instance 86 address 0/2/1/0/4/0.1.12.239.0.0.1
insf: Installing special files for sdisk instance 89 address 0/2/1/0/4/0.1.12.239.0.0.2
insf: Installing special files for sdisk instance 91 address 0/2/1/0/4/0.1.12.239.0.0.3
insf: Installing special files for sdisk instance 92 address 0/2/1/0/4/0.1.12.239.0.0.4
insf: Installing special files for sdisk instance 95 address 0/2/1/0/4/0.1.12.239.0.0.5
insf: Installing special files for sdisk instance 97 address 0/2/1/0/4/0.1.12.239.0.0.6
insf: Installing special files for sdisk instance 99 address 0/2/1/0/4/0.1.12.239.0.0.7
insf: Installing special files for sdisk instance 101 address 0/2/1/0/4/0.1.12.239.0.1.0
insf: Installing special files for sdisk instance 103 address 0/2/1/0/4/0.1.12.239.0.1.1
insf: Installing special files for sdisk instance 105 address 0/2/1/0/4/0.1.12.239.0.1.2
insf: Installing special files for sdisk instance 107 address 0/2/1/0/4/0.1.12.239.0.1.3
insf: Installing special files for sdisk instance 109 address 0/2/1/0/4/0.1.12.239.0.1.4
insf: Installing special files for sdisk instance 111 address 0/2/1/0/4/0.1.12.239.0.1.5
insf: Installing special files for sdisk instance 113 address 0/2/1/0/4/0.1.12.239.0.1.6
insf: Installing special files for sdisk instance 115 address 0/2/1/0/4/0.1.12.239.0.1.7
insf: Installing special files for sdisk instance 117 address 0/2/1/0/4/0.1.12.239.0.2.0
insf: Installing special files for sdisk instance 119 address 0/2/1/0/4/0.1.12.239.0.2.1
insf: Installing special files for sdisk instance 121 address 0/2/1/0/4/0.1.12.239.0.2.2
insf: Installing special files for sdisk instance 123 address 0/2/1/0/4/0.1.12.239.0.2.3
insf: Installing special files for sctl instance 36 address 0/2/1/0/4/0.1.12.255.14.15.0
insf: Installing special files for sdisk instance 7 address 0/6/1/0/4/0.2.0.239.0.0.0
insf: Installing special files for sdisk instance 19 address 0/6/1/0/4/0.2.0.239.0.0.1
insf: Installing special files for sdisk instance 23 address 0/6/1/0/4/0.2.0.239.0.0.2
insf: Installing special files for sdisk instance 27 address 0/6/1/0/4/0.2.0.239.0.0.3
insf: Installing special files for sdisk instance 29 address 0/6/1/0/4/0.2.0.239.0.0.4
insf: Installing special files for sdisk instance 33 address 0/6/1/0/4/0.2.0.239.0.0.5
insf: Installing special files for sdisk instance 34 address 0/6/1/0/4/0.2.0.239.0.0.6
insf: Installing special files for sdisk instance 38 address 0/6/1/0/4/0.2.0.239.0.0.7
insf: Installing special files for sdisk instance 44 address 0/6/1/0/4/0.2.0.239.0.1.0
insf: Installing special files for sdisk instance 49 address 0/6/1/0/4/0.2.0.239.0.1.1
insf: Installing special files for sdisk instance 53 address 0/6/1/0/4/0.2.0.239.0.1.2
insf: Installing special files for sdisk instance 57 address 0/6/1/0/4/0.2.0.239.0.1.3
insf: Installing special files for sdisk instance 60 address 0/6/1/0/4/0.2.0.239.0.1.4
insf: Installing special files for sdisk instance 64 address 0/6/1/0/4/0.2.0.239.0.1.5
insf: Installing special files for sdisk instance 67 address 0/6/1/0/4/0.2.0.239.0.1.6
insf: Installing special files for sdisk instance 72 address 0/6/1/0/4/0.2.0.239.0.1.7
insf: Installing special files for sdisk instance 75 address 0/6/1/0/4/0.2.0.239.0.2.0
insf: Installing special files for sdisk instance 78 address 0/6/1/0/4/0.2.0.239.0.2.1
insf: Installing special files for sdisk instance 80 address 0/6/1/0/4/0.2.0.239.0.2.2
insf: Installing special files for sdisk instance 82 address 0/6/1/0/4/0.2.0.239.0.2.3
insf: Installing special files for sctl instance 13 address 0/6/1/0/4/0.2.0.255.14.15.0
insf: Installing special files for sdisk instance 85 address 0/6/1/0/4/0.2.10.239.0.0.0
insf: Installing special files for sdisk instance 87 address 0/6/1/0/4/0.2.10.239.0.0.1
insf: Installing special files for sdisk instance 88 address 0/6/1/0/4/0.2.10.239.0.0.2
insf: Installing special files for sdisk instance 90 address 0/6/1/0/4/0.2.10.239.0.0.3
insf: Installing special files for sdisk instance 93 address 0/6/1/0/4/0.2.10.239.0.0.4
insf: Installing special files for sdisk instance 94 address 0/6/1/0/4/0.2.10.239.0.0.5
insf: Installing special files for sdisk instance 96 address 0/6/1/0/4/0.2.10.239.0.0.6
insf: Installing special files for sdisk instance 98 address 0/6/1/0/4/0.2.10.239.0.0.7
insf: Installing special files for sdisk instance 100 address 0/6/1/0/4/0.2.10.239.0.1.0
insf: Installing special files for sdisk instance 102 address 0/6/1/0/4/0.2.10.239.0.1.1
insf: Installing special files for sdisk instance 104 address 0/6/1/0/4/0.2.10.239.0.1.2
insf: Installing special files for sdisk instance 106 address 0/6/1/0/4/0.2.10.239.0.1.3
insf: Installing special files for sdisk instance 108 address 0/6/1/0/4/0.2.10.239.0.1.4
insf: Installing special files for sdisk instance 110 address 0/6/1/0/4/0.2.10.239.0.1.5
insf: Installing special files for sdisk instance 112 address 0/6/1/0/4/0.2.10.239.0.1.6
insf: Installing special files for sdisk instance 114 address 0/6/1/0/4/0.2.10.239.0.1.7
insf: Installing special files for sdisk instance 116 address 0/6/1/0/4/0.2.10.239.0.2.0
insf: Installing special files for sdisk instance 118 address 0/6/1/0/4/0.2.10.239.0.2.1
insf: Installing special files for sdisk instance 120 address 0/6/1/0/4/0.2.10.239.0.2.2
insf: Installing special files for sdisk instance 122 address 0/6/1/0/4/0.2.10.239.0.2.3
insf: Installing special files for sctl instance 37 address 0/6/1/0/4/0.2.10.255.14.15.0
insf: Installing special files for asio0 instance 0 address 0/7/1/0
insf: Installing special files for asio0 instance 1 address 0/7/1/1
insf: Installing special files for ipmi instance 0 address 16
insf: Installing special files for pseudo driver cn
insf: Installing special files for pseudo driver mm
insf: Installing special files for pseudo driver iomem
insf: Installing special files for pseudo driver udp
insf: Installing special files for pseudo driver tcp
insf: Installing special files for pseudo driver rawip
insf: Installing special files for pseudo driver nuls
insf: Installing special files for pseudo driver ptym
insf: Installing special files for pseudo driver ptys
insf: Installing special files for pseudo driver ip
insf: Installing special files for pseudo driver arp
insf: Installing special files for pseudo driver tlcotsod
insf: Installing special files for pseudo driver dmem
insf: Installing special files for pseudo driver diag0
insf: Installing special files for pseudo driver tlcots
insf: Installing special files for pseudo driver tlclts
insf: Installing special files for pseudo driver devkrs
insf: Installing special files for pseudo driver dmp
insf: Installing special files for pseudo driver stcpmap
insf: Installing special files for pseudo driver dev_config
insf: Installing special files for pseudo driver strlog
insf: Installing special files for pseudo driver sad
insf: Installing special files for pseudo driver tels
insf: Installing special files for pseudo driver telm
insf: Installing special files for pseudo driver vols
insf: Installing special files for pseudo driver asyncdsk
insf: Installing special files for pseudo driver echo
insf: Installing special files for pseudo driver dlpi
insf: Installing special files for pseudo driver ptm
insf: Installing special files for pseudo driver pts
insf: Installing special files for pseudo driver beep
insf: Installing special files for pseudo driver diag1
insf: Installing special files for pseudo driver klog
insf: Installing special files for pseudo driver sy
insf: Installing special files for pseudo driver kepd
insf: Installing special files for pseudo driver diag2
insf: Installing special files for pseudo driver root

ioscan -fnk gives:

ba 1 0/1 lba CLAIMED BUS_NEXUS Local PCI-X Bus Adapter (783)
ext_bus 2 0/1/1/0 c8xx CLAIMED INTERFACE SCSI C1010 Ultra160 Wide LVD
target 3 0/1/1/0.0 tgt CLAIMED DEVICE
disk 1 0/1/1/0.0.0 sdisk CLAIMED DEVICE HP 73.4GST373454LC
/dev/dsk/c2t0d0 /dev/rdsk/c2t0d0
target 4 0/1/1/0.1 tgt CLAIMED DEVICE
disk 2 0/1/1/0.1.0 sdisk CLAIMED DEVICE HP 73.4GST373454LC
/dev/dsk/c2t1d0 /dev/rdsk/c2t1d0
target 22 0/1/1/0.7 tgt CLAIMED DEVICE
ctl 2 0/1/1/0.7.0 sctl CLAIMED DEVICE Initiator
/dev/rscsi/c2t7d0
ext_bus 3 0/1/1/1 c8xx CLAIMED INTERFACE SCSI C1010 Ultra160 Wide LVD
target 21 0/1/1/1.2 tgt CLAIMED DEVICE
disk 3 0/1/1/1.2.0 sdisk CLAIMED DEVICE HP 73.4GST373454LC
/dev/dsk/c3t2d0 /dev/rdsk/c3t2d0

[Michael Steele_2]

HI

ext_bus 3 0/1/1/1 c8xx CLAIMED INTERFACE SCSI C1010 Ultra160 Wide LVD

target 21 0/1/1/1.2 tgt CLAIMED DEVICE

disk 3 0/1/1/1.2.0 sdisk CLAIMED DEVICE HP 73.4GST373454LC
/dev/dsk/c3t2d0 /dev/rdsk/c3t2d0

You got a tape drive and a disk on one scsi controller - that's a no no - tape drives get dedicated scsi controllers.

[Tariq Hasan_1]

no tape drive on this server as far as i am aware

[Steven E. Protter]

Shalom Tariq,

Add to your sequence.

insf -C disk

This before insf -e

Makes sure the disk is really there.

Still looks from the original question like the disk is dead. diskinfo is telling me that.

SEP

[Michael Steele_2]

ext_bus 3 0/1/1/1 c8xx CLAIMED INTERFACE SCSI C1010 Ultra160 Wide LVD

Ultra160 Wide LVD

http://accessories.us.dell.com/sna/productdetail.aspx?sku=A0128263&cs=04&c=us&l=en&dgc=SS&cid=27722&lid=628335

[Michael Steele_2]

when was the last time you rebooted this box?

uptime

why don't you just reboot?

[Torsten.]

It's not this unusual.

The disk controller is still alive (CLAIMED in ioscan), but the disk mech is already dead (size of zero).

Replace the disk.

[Michael Steele_2]

Just out of curiostiy, have you even physically inspected for the indicated disk? If so is a fault light? If so have you pulled the disk out and then replaced it in an attempt to clear the fault light?

Do you know for sure that there is even a disk? Because I read this as there is no disk.