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lose of cpu after the unplanned reboot

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raj
Senior Member

lose of cpu after the unplanned reboot

one of hp unix server rebooted unexpectedly.after rebooting i found out 4 cpu only 3 cpu is available(verified throgh  machinfo and top command).pls tell me what is the command used to verify this ? (MP console  command menu.)

 

My server model is rx6600 and running with  11i v3.There is no crash dump generated and the reboot is is not updated in the /etc/shutdownlog file.

 

Thanks in advance......

 

Rajeesh

6 REPLIES
Torsten.
Acclaimed Contributor

Re: lose of cpu after the unplanned reboot

You should review the MP logs for a message related to disabled CPU or even do a "info all" from EFI shell.

Hope this helps!
Regards
Torsten.

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Hakki Aydin Ucar
Honored Contributor

Re: lose of cpu after the unplanned reboot

raj
Senior Member

Re: lose of cpu after the unplanned reboot

i performed the follwing command in MP console and the out put as follows

 MP:CM> ss


SS
System Processor Status:
   Monarch Processor: 0
    Processor Module 0: Installed and Configured     Processor Module 1: Installed and Configured     Processor Module 2: Installed and NOT CONFIGURED     Processor Module 3: Installed and Configured 

Hakki Aydin Ucar
Honored Contributor

Re: lose of cpu after the unplanned reboot

Robert_Jewell
Honored Contributor
Solution

Re: lose of cpu after the unplanned reboot

Since you state the that system rebooted unexpectedly and you confirmed that a CPU is deconfigured, I would suspect that CPU as faulty and would not advise you to configure it again (unless you want another crash).

 

Likely there is an mca entry under /var/tombstones with the date and time of the reboot.  If you have a support contract with HP, send them this data to have it confirmed if you like.

 

-Bob

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raj
Senior Member

Re: lose of cpu after the unplanned reboot

Thanks for all.... i raised the supprt call with  HP