not able to access the mp console

[Azaru]

Hi

We are working on hp PA-RISC superdome.
I am not able to access one of the vpar through mp console. Please have a look on the steps i did.


Connected the mp through telnet.

MP MAIN MENU:

CO: Consoles
VFP: Virtual Front Panel
CM: Command Menu
CL: Console Logs
SL: Show Event Logs
FW: Firmware Update
HE: Help
X: Exit Connection

[TCS_SD32A] MP> co

Partitions available:

# Name
--- ----
0) Partition 0
1) Partition 1
Q) Quit

Please select partition number: 0

Connecting to Console: Partition 0
(Use ^B to return to main menu.)


- - - - - - - - - - Prior Console Output - - - - - - - - - -









- - - - - - - - - - - - Live Console - - - - - - - - - - - -


[ipmsdb]

newspeed:root-/>
newspeed:root-/>
newspeed:root-/>
[apps]

apps1:root-/>
apps1:root-/>
apps1:root-/>
[dbnode]

(here i am unable to get the prompt)


[ipmsdb]

newspeed:root-/>
newspeed:root-/>
newspeed:root-/>




What may be the error. Please suggest.

Thanks,
azaru

[Steven E. Protter]

Shalom,

This doc(s) should help:

http://docs.hp.com/en/B2355-90702/index.html
http://docs.hp.com/en/B2355-90702/ch05s01.html

http://docs.hp.com/en/B2355-90702/ch02s07.html

SEP

[Basheer_2]

Few things you can try

1) Ctrl-E-c-f
2) hit return few times - nothing to lose
3) vparstatus from the running vpar to see if the other vpar is sane and running normal
4) ping the vpar form the running vpar or PC
5) is that vpar in npar 0 or 1
6) is the os installed in that vpar

[Sajjad Sahir]

Dear Azaru

please use vparstaus command from one of u vp then see all paritions are up or not
let me inform please

Sajjad Sahir

[Torsten.]

First I would check with vparstatus what the vPar is actually doing (up/down). Then I would telnet/ssh to the vPar and check if any process is running on the console (ps and grep for console).

[Azaru]

Dear All,

Please find the output of vparstatus command


apps1:root-/>vparstatus
[Virtual Partition]
Boot
Virtual Partition Name State Attributes Kernel Path Opts
============================== ===== ============ ======================= =====
apps Up Dyn,Auto,Nsr /stand/vmunix lq
dbnode Up Dyn,Auto,Nsr /stand/vmunix lq
ipmsdb Up Dyn,Auto,Nsr /stand/vmunix lq

[Virtual Partition Resource Summary]
CPU Num Memory (MB)
CPU Bound/ IO # Ranges/
Virtual Partition Name Min/Max Unbound devs Total MB Total MB
============================== ================ ==== ====================
apps 1/ 40 1 3 17 0/ 0 8192
dbnode 1/ 40 1 15 14 0/ 0 32640
ipmsdb 1/ 40 1 7 9 0/ 0 16384
apps1:root-/>




dbnode vpar is up and running. I am able to connect to the vpar through ssh via some other server. But only as a ordinary user. When i do su - to root following error occurs


dbnode:druser-/home/druser>su -
Password:
Account is disabled - see Account Administrator
su: Sorry
dbnode:druser-/home/druser>



Thanks
azaru

[Bart Paulusse]

Your root account is locked. Do you have a root equivalent user to enable user root again? Or have you ever used sam -r to give your named user the possibility to enable the root account?

[likid0]

when you ssh to your server with your user account, do a

#ps -ef | grep console

and take a look if there are any running process in the console. I they are but you can't kill them, you can try and connect to the mp, then to the [dbnode] and try to control-c , to interrupt the running process.

[Azaru]

Hi Daniel,

I have tried the steps that u given.
And also we dont have the equelent user for root and never used sam -r. If this is the situation what will be the correct solution?

Thanks for ur reply
azaru

[Torsten. · Accepted solution]

Well, you have a problem now. To unlock the account you need console access, but the console doesn't work...

You may still try to find out what process is running on the console, this may help.

For example, if sam or anythink is running, you may use CTRL L to refresh the screen and continue to work.