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тАО07-12-2009 05:43 PM
тАО07-12-2009 05:43 PM
not able to login to server
The cmd window disappears too fast to see what the error message says
when it do telnet 172.30.33.11. Looks like it is saying something about
an Escape character or something.
But he did try to telnet into this server as well as use exceed. Neither
will connect
Can any one suggest a solution for this..
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тАО07-12-2009 06:01 PM
тАО07-12-2009 06:01 PM
Re: not able to login to server
Can you check with how ur Remote Engineer try to connect the Server using
cmd>telnet
sounds to be could be terminal settings issue .? while using cmd>telnet
Can he try using "putty" or export TERM=vt100 .?
HTH,
Thanks,
Johnson
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тАО07-12-2009 06:34 PM
тАО07-12-2009 06:34 PM
Re: not able to login to server
Does the remote engineer have to connect through a firewall? Usually tyhe telnet protocol is disabled. Try ssh and see if it is open.
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тАО07-12-2009 06:56 PM
тАО07-12-2009 06:56 PM
Re: not able to login to server
The remot engg is able to access all other servers in the network.. only this server is having problem..
he is trying to connect through web (means http://abcd.com) like this
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тАО07-12-2009 06:58 PM
тАО07-12-2009 06:58 PM
Re: not able to login to server
>>>>The cmd window disappears too fast to see what the error message says
We can only guess; If we can't see the exact message.
Try using putty as suggested on the above thread. Have a setting on putty to `never` exit if the session closes.
Can a Remote Engineer ping to your box?
Check for Firewall setting from the security guys to find if there would be any port or network disable for any specified hosts or network.
Do you find any messages for the specified host in syslog.log?
Let us have some more input to check further.
hth
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тАО07-12-2009 06:59 PM
тАО07-12-2009 06:59 PM
Re: not able to login to server
Are you using Web-Services like apache??
Good Luck!!
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тАО07-12-2009 09:48 PM
тАО07-12-2009 09:48 PM
Re: not able to login to server
but can't login remotely.
check the /var/adm/inetd.sec
inetd.sec restricts connections from certain ip addresses.
you can restrict IPs, subnets and other services using this file.
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тАО07-12-2009 10:01 PM
тАО07-12-2009 10:01 PM
Re: not able to login to server
After doing above steps you can connect remotely if ping response is OK.
Rgd's
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тАО07-13-2009 01:26 AM
тАО07-13-2009 01:26 AM
Re: not able to login to server
First capture the screen before you establish the connection. This option is available with putty.
If you suspect some emulation settings, rename the user profile and ask them to connect from remote.
Ganesh.