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not able to login to server

joseph51
Regular Advisor

not able to login to server

Hi,I have one user oracle.I can login to system with this user .But the remot engineer could not be able to loging to this server with the same user. While he trying to loging its happens like this

The cmd window disappears too fast to see what the error message says
when it do telnet 172.30.33.11. Looks like it is saying something about
an Escape character or something.

But he did try to telnet into this server as well as use exceed. Neither
will connect


Can any one suggest a solution for this..
8 REPLIES
Johnson Punniyalingam
Honored Contributor

Re: not able to login to server

Hi Binu,

Can you check with how ur Remote Engineer try to connect the Server using

cmd>telnet ..?

sounds to be could be terminal settings issue .? while using cmd>telnet


Can he try using "putty" or export TERM=vt100 .?

HTH,

Thanks,
Johnson
Problems are common to all, but attitude makes the difference
TTr
Honored Contributor

Re: not able to login to server

> But the remot engineer could not

Does the remote engineer have to connect through a firewall? Usually tyhe telnet protocol is disabled. Try ssh and see if it is open.
joseph51
Regular Advisor

Re: not able to login to server

hi..

The remot engg is able to access all other servers in the network.. only this server is having problem..

he is trying to connect through web (means http://abcd.com) like this
Nido
Trusted Contributor

Re: not able to login to server

Hello Binu,

>>>>The cmd window disappears too fast to see what the error message says
We can only guess; If we can't see the exact message.
Try using putty as suggested on the above thread. Have a setting on putty to `never` exit if the session closes.

Can a Remote Engineer ping to your box?
Check for Firewall setting from the security guys to find if there would be any port or network disable for any specified hosts or network.

Do you find any messages for the specified host in syslog.log?

Let us have some more input to check further.

hth
" Let Villagers Be Happy!! "
Nido
Trusted Contributor

Re: not able to login to server

Is this the address of your host : http://abcd.com ???

Are you using Web-Services like apache??

Good Luck!!
" Let Villagers Be Happy!! "
Basheer_2
Trusted Contributor

Re: not able to login to server

you can login locally.
but can't login remotely.

check the /var/adm/inetd.sec
inetd.sec restricts connections from certain ip addresses.

you can restrict IPs, subnets and other services using this file.

Akif_1
Super Advisor

Re: not able to login to server

Your USER disable with multiple attempts and the solution is go to SAM-USERS-select your disable user - actions - reactivate user.


After doing above steps you can connect remotely if ping response is OK.

Rgd's
T(ogether) E(very one) A(chive) M(ore)
Ganesan R
Honored Contributor

Re: not able to login to server

Hi Binu,

First capture the screen before you establish the connection. This option is available with putty.

If you suspect some emulation settings, rename the user profile and ask them to connect from remote.
Best wishes,

Ganesh.