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permanently dumping physical memory

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Mousa55
Super Advisor

permanently dumping physical memory

Hi All,

I am rebooting my server (rp8420 11.11) but after reboot, the server is always to dumping physical memory and the reboot, and after reboot also dumping physical memory and reboot again, permanently in this Situation.
and I try to boot from tape, to recover old image but Is not booting from it
And also from DVD when I try to install a fresh copy.

How to solve this problem


thanks
6 REPLIES
Mousa55
Super Advisor

Re: permanently dumping physical memory

Hi All,
this logs from MP

Log Entry 49284: 01/05/2010 09:04:43
Alert level 2: Informational
Keyword: ERR_TOC_TASK
This chassis code identifies the type of TOC encountered
Reporting Entity: System Firmware located in cabinet 0, slot 3, cpu 5
System Firmware Return Code: 0x0000000000000003
0x578003dd35e00657 0x0000000000000003
0x4b0003dd35e00658 0x010000004b4300ab

Log Entry 49283: 01/05/2010 09:04:43
Alert level 2: Informational
Keyword: ERR_CPU_CHECK_SUMMARY
CPU API CpuProcessMachineCheck return value report
Reporting Entity: System Firmware located in cabinet 0, slot 3, cpu 5
System Firmware Return Code: 0x2000000000000000
0x57800f7335e00655 0x2000000000000000
0x4b000f7335e00656 0x010000004b4300ab

thanks
sujit kumar singh
Honored Contributor

Re: permanently dumping physical memory

hi,

immediately log a Hardware case with HP to get the MP logs analysed and to see if there is an hardware isssue there.

>>and I try to boot from tape, to recover old image but Is not booting from it
And also from DVD when I try to install a fresh copy.


in the BCH when you do search what do you see, are not you able to see the tape device or DVD rom?

Please post the O/Ps of the search command or any other screen shots/errror messages that is there trying to boot using the CD/ DVD

regards
sujit




Mousa55
Super Advisor

Re: permanently dumping physical memory

Hi,

thanks for replay, look to this




Firmware Version 24.1

Duplex Console IO Dependent Code (IODC) revision 2
--------------------------------------------------------------------------
(c) Copyright 1995-2006, Hewlett-Packard Company, All rights reserved
--------------------------------------------------------------------------


Cab/ Cell ------- Processor -------- Cache Size
Cell Slot State # Speed State Inst Data
---- ---- ------------ --- -------- ----------- ------ ------
3 0/3 Active 0A 1100 MHz Active 64 MB 64 MB
0B 1100 MHz Idle 64 MB 64 MB
2A 1100 MHz Idle 64 MB 64 MB
2B 1100 MHz Idle 64 MB 64 MB


Primary Boot Path: 3/0/0/3/0.6
Boot Actions: Boot from this path.
If unsuccessful, go to next path.

HA Alternate Boot Path: 0/0/0/0/0/0/0/0.0
Boot Actions: Skip this path.
Go to next path.

Alternate Boot Path: 3/0/0/2/0.6
Boot Actions: Skip this path.
Go to BCH.

Console Path: 3/0/0/0/1.0


Attempting to boot using the primary path.
-------------------------------------------------------------


To discontinue, press any key within 10 seconds.


Boot terminated.


---- Main Menu ---------------------------------------------------------------

Command Description
------- -----------
BOot [PRI|HAA|ALT|] Boot from specified path
PAth [PRI|HAA|ALT] [] Display or modify a path
SEArch [ALL||] Search for boot devices
ScRoll [ON|OFF] Display or change scrolling capability

COnfiguration menu Displays or sets boot values
INformation menu Displays hardware information
SERvice menu Displays service commands

DIsplay Redisplay the current menu
HElp [|] Display help for menu or command
REBOOT Restart Partition
RECONFIGRESET Reset to allow Reconfig Complex Profile
----
Main Menu: Enter command or menu > sea

Searching for potential boot device(s) on the core cell
This may take several minutes.

To discontinue search, press any key (termination may not be immediate).


IODC
Path# Device Path (dec) Device Type Rev
----- ----------------- ----------- ----
P0 3/0/0/2/0.6 Random access media 4
P1 3/0/0/3/0.6 Random access media 4
P2 3/0/0/3/1.2 Sequential access media 4
3/0/8/1/0/4/0.0 Fibre Channel Protocol 14
3/0/10/1/0/4/0.0 Fibre Channel Protocol 14


Main Menu: Enter command or menu > sea IPL

ERROR: Unknown device

Search Table has been cleared

Main Menu: Enter command or menu > sea IPL

ERROR: Unknown device

Search Table has been cleared

Main Menu: Enter command or menu > bo P2

ERROR: Not a boot path

Main Menu: Enter command or menu > boot P2

ERROR: Not a boot path

Main Menu: Enter command or menu > boot p2

ERROR: Not a boot path

Main Menu: Enter command or menu > boot
Main Menu: Enter command or menu > sea

Searching for potential boot device(s) on the core cell
This may take several minutes.

To discontinue search, press any key (termination may not be immediate).


IODC
Path# Device Path (dec) Device Type Rev
----- ----------------- ----------- ----
P0 3/0/0/2/0.6 Random access media 4
P1 3/0/0/3/0.6 Random access media 4
P2 3/0/0/3/1.2 Sequential access media 4
3/0/8/1/0/4/0.0 Fibre Channel Protocol 14
3/0/10/1/0/4/0.0 Fibre Channel Protocol 14


Main Menu: Enter command or menu > bo p2

BCH Directed Boot Path: 3/0/0/3/1.2


Do you wish to stop at the ISL prompt prior to booting? (y/n) >> n

Initializing boot Device.


Boot IO Dependent Code (IODC) Revision 4


Boot Path Initialized.

IPL error: bad IPL checksum.

---- Main Menu ---------------------------------------------------------------

Command Description
------- -----------
BOot [PRI|HAA|ALT|] Boot from specified path
PAth [PRI|HAA|ALT] [] Display or modify a path
SEArch [ALL||] Search for boot devices
ScRoll [ON|OFF] Display or change scrolling capability

COnfiguration menu Displays or sets boot values
INformation menu Displays hardware information
SERvice menu Displays service commands

DIsplay Redisplay the current menu
HElp [|] Display help for menu or command
REBOOT Restart Partition
RECONFIGRESET Reset to allow Reconfig Complex Profile
----
Main Menu: Enter command or menu > bo p0

ERROR: Not a boot path

Main Menu: Enter command or menu >


thanks
Mousa55
Super Advisor

Re: permanently dumping physical memory

Hi All,

please find the attached file for boot process and SEL logs

thanks
Matti_Kurkela
Honored Contributor

Re: permanently dumping physical memory

These messages seem relevant to me:

> Starting the STREAMS daemons-phase 1
> msgcnt 1 vxfs: mesg 017: vx_dirlook - / file system inode 14032 marked bad
(...other errors checking the root filesystem...)

> System Panic:
>linkstamp: Mon Nov 9 14:45:21 WAT 2009

>_release_version: @(#) $Revision: vmunix: vw: -proj selectors: CUPI80_BL2000_1108 -c 'Vw for CUPI80_BL2000_1108 build' -- cupi80_bl2000_1108 'CUPI80_BL2000_1108' Wed Nov 8 19:24:56 PST 2000 $

> panic: all VFS_MOUNTROOTs failed: NEED DRIVERS ?????

The HP-UX kernel seems to be panicing because the root filesystem has detected serious errors and the root filesystem cannot be mounted.

If booting from a DVD causes the system to crash before you can start the OS installation, there is probably something wrong with the system's SCSI controller or internal SCSI cabling/backplane, i.e. it is a hardware issue. It's time to make a support call.

See Figure 1-4 on page 20 and the entire page 27 of the rp8420 User Service Guide:

http://docs.hp.com/en/A6912-96023/A6912-96023.pdf

MK
MK
Michael Steele_2
Honored Contributor
Solution

Re: permanently dumping physical memory

IPL error: bad IPL checksum

Documented solutions to this problem of a corrupted LIF area : Get a recovery disk and recovery the LIF area, then get to singler user and reset all the boot paths and dump,swap and root area with lvlnboot and setboot.
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