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question about STM not run as I want

 
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stephen peng
Valued Contributor

question about STM not run as I want

dear all,
I've met this issue serveral time when deal with STM, in cstm it show:
SD3-4:[/tmp/collect] #cstm
Running Command File (/usr/sbin/stm/ui/config/.stmrc).

-- Error --
An unexpected error has been encountered while attempting to connect to
hostname (SD3-4).
Please Refer to the UI Activity Log for more details.

........

Use of this program is subject to the licensing restrictions described
in "Help-->On Version". HP shall not be liable for any damages resulting
from misuse or unauthorized use of this program.

-- Information --
Aborting all open command files.

cstm>selall
^-- (SelAll) is currently disabled. --

cstm>map
* * * N O C U R R E N T S Y S T E M * * *

SD3-4:[/tmp/collect] #ps -ef|grep diag
root 1098 1 0 May 11 ? 0:51 /usr/sbin/stm/uut/bin/sys/diagmd
root 2700 1098 0 May 11 ? 0:04 diaglogd
root 19049 18415 0 10:50:08 pts/tb 0:00 grep diag

in what state of STM of this server was? how to achive full function of stm?

thanks a lot
5 REPLIES
Michal Kapalka (mikap)
Honored Contributor

Re: question about STM not run as I want

hi,

at first check the version of STM,

and try to restart the the monitoring daemon.


mikap
stephen peng
Valued Contributor

Re: question about STM not run as I want

mikap,
in what way, as you mentioned, to restart the monitor daemon? I stopped service in mstm and diagmond and diaglogd then stopped, and when I started service in mstm again, only diagmond were their, I tried to start diaglogd manually, it hung. how could I operate at cstm or mstm?
Michal Kapalka (mikap)
Honored Contributor
Solution

Re: question about STM not run as I want

hi,

check this :

/sbin/init.d/diagnostic stop
/sbin/init.d/ems stop
/sbin/init.d/diagnostic start
/sbin/init.d/ems start

mikap
SoorajCleris
Honored Contributor

Re: question about STM not run as I want

Hi,

Which is your OS version and STM version.

just donwload the latest version and upgrade the same. what is the current patch level??

Regards,
Sooraj
"UNIX is basically a simple operating system, but you have to be a genius to understand the simplicity" - Dennis Ritchie
Bill Hassell
Honored Contributor

Re: question about STM not run as I want

Did you change the IP address or hostname for SD3-4? Reinstalling STM will fix the problem. This would a good time to download the current version of STM and install the latest version. NOTE: after you finish installing STM, it must create internal tables which may take several hours. Do NOT reboot during this time.


Bill Hassell, sysadmin