sam error

[H S Z]

Hi,

when i key sam i get an error to go to the sam log that an internal error has occured.
Please find attached the sam log file

[Victor Fridyev]

Hi,

Please check whether the lates SAM/Obam patch is installed on your computer.

BTW, which operation do you want to do with SAM ? You can do everything in command line.

Good Luck

[H S Z]

thanks for ur quick reply.
i know i can do everything in command line but this server is used for training that's why i need sam to run

[Victor Fridyev]

So what about the patch ?

[Sameer_Nirmal]

Did you installed recently any software for archive or backup s/w ???
What is the HP-UX version and server you have?

It seems that a device driver which is cobfigured in kernel is having trouble
queried by Sam. Sam is reporting error for
arch_scan.C module referred by the device driver. It's arch_err_handler.C module is trying to find the errors in the error table which are in device driver in the kerenel.

Just ensure you have latest patches installed in your system.

[Sreedhar Nathani · Accepted solution]

Hi,

It seems some problem with SAM registry files not there/corrupted. You can install the latest SAM patch which will copy the registry files also.

1) check whether these files exist in the /etc/sam directory
reg_da.db
reg_files.db
reg_tm.db

2) Try the following
a. move all the above files to some other directory
b. copy the above 3 files from /usr/newconfig/etc/sam to /etc/sam

3) If not solved, then suggest to install the following patch + dependencies
11.11 PHCO_31314 cumulative SAM patch
11.00 PHCO_31879 cumulative SAM/ObAM patch

Hope this helps

[H S Z]

thanks shreedah,

u solve my problem

thanks to all for ur replies..