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тАО10-26-2012 07:39 AM
тАО10-26-2012 07:39 AM
Re: shutdown problem for rx3600
Look into /etc/rc.log.OLD: if something went wrong in the shutdown, this file is where the error messages would be recorded.
(Originally it would have been /etc/rc.log, but renamed to /etc/rc.log.OLD in the next system startup.)
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тАО11-12-2012 01:41 PM
тАО11-12-2012 01:41 PM
Re: shutdown problem for rx3600
ok...with the dvd drive pulled, 'shutdown -r' is still resulting in the box panicing upon shutdown completion.
the console listing is attached. this still feels like something hardware related...
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тАО11-12-2012 02:22 PM - edited тАО11-16-2012 12:00 PM
тАО11-12-2012 02:22 PM - edited тАО11-16-2012 12:00 PM
Re: shutdown problem for rx3600
>the console listing is attached.
These errors indicate you have a garbage file left in /etc/rc.config.d/:
/sbin/rc[82]: 1500: not found.
...
/sbin/rc1.d/K410Rpcd[30]: 1500: not found.
I don't think it is related to your crash (unless you incorrectly fiddled with a config file) but you should fix it.
>Closing open logical volumes... Done
>panic : Failed to halt all processors
...
>Closing open logical volumes... Done
>Bad News: pr == 0x144000406c61001d
It seems that this is where it goes wrong. During the shutdown.
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тАО11-12-2012 02:39 PM
тАО11-12-2012 02:39 PM
Re: shutdown problem for rx3600
yeah...i noticed the rc.config.d messages. i, too, don't think they're related.
yeah #2 -- that's where it all goes wrong. perhaps some kind hp-insider could plug some of these messages/number into their call tracker and say <this> is the problem? :-)
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тАО11-12-2012 07:22 PM - edited тАО11-12-2012 07:23 PM
тАО11-12-2012 07:22 PM - edited тАО11-12-2012 07:23 PM
Re: shutdown problem for rx3600
>I noticed the rc.config.d messages.
But have you fixed it yet? :-)
>perhaps some kind hp-insider could plug some of these messages/number into their call tracker ...
That's what the HPSC is for.
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тАО11-16-2012 10:51 AM
тАО11-16-2012 10:51 AM
Re: shutdown problem for rx3600
also, please bring the box down into single user mode first, then note any errors, and reboot from there. I will bet you a donut it will come up clean.
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тАО11-16-2012 10:54 AM
тАО11-16-2012 10:54 AM
Re: shutdown problem for rx3600
there's nothing (interesting) in the shutdown log. i think we (collectively) have decided that the machine is actually shuting down ok.
it's when the machine goes to restart (we're at the hardware level now) that it has problems.
if you are correct, how are you going to collect your donut? :-)
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тАО11-16-2012 11:13 AM - edited тАО11-16-2012 11:13 AM
тАО11-16-2012 11:13 AM - edited тАО11-16-2012 11:13 AM
Re: shutdown problem for rx3600
virtual donut!
I'd suggest going down to single in steps and watch the console to see anything irregular.
I'm pretty sure something is hanging when it goes down, I'd almost bet its not umounting all the disks or other hardware device for some reason and actually hanging at the very bottom of the process, before it attempts to come up on reboot.
do you have a large amount of san attached disks? or nfs mounts on this server?
Regards,
Todd McDaniel
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тАО11-16-2012 12:05 PM
тАО11-16-2012 12:05 PM
Re: shutdown problem for rx3600
>I think we (collectively) have decided that the machine is actually shutting down ok.
I don't think so. It is panicking when you are trying to shut it down: ux06.console.listing.txt
panic : Failed to halt all processors
Seems like a hardware problem.
>I don't see that you have reviewed the shutdown log.
Did you mean the rc.log? There were problems with it. Possibly unrelated?
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тАО11-16-2012 12:49 PM
тАО11-16-2012 12:49 PM
Re: shutdown problem for rx3600
yea rc.logs, iirc the shutdown log only shows when the box went down.
you might also inspect your /dev/ (devices) directory for any unusal entries. Make sure you can account for every device, hopefully not too many there!
grasping for straws here, but if possible, recreate your /dev/random and /dev/zero devices
Review swlist for any unnecessary products you can remove.
Random 3rd party software not managed by your depot...