swagent: TCP Error after Installation of SwAssistant

[Torsten Urban]

Hello,

i installed the SwAssistant (Version C.02.26). Now with swinstall i get the Error:

"NOTE: Contacted swagentd successfully using rpc_binding_info
"ncadg_ip_udp:[2121]", after previous attempts failed using
the following rpc_binding_info parameters:
ncacn_ip_tcp:[2121]"

For all options of swagent i use the default values. The OS is HP-UX 11.23.

The command "netstat -an | grep 2121" shows:
"tcp 0 0 *.2121 *.* LISTEN
udp 0 0 *.2121 *.*
e000000213850200 dgram 0 0 e00000025ec35e80 0 0 0 /opt/dcelocal/var/rpc/local/s-3/2121
e0000002415b6200 stream 0 0 e00000025d6ecc00 0 0 0 /opt/dcelocal/var/rpc/local/s-0/2121"

When swisntall is running "netstat -an | grep 2121" shows:
"tcp 0 1 127.0.0.1.64069 127.0.0.0.2121 SYN_SENT
tcp 0 0 *.2121 *.* LISTEN
udp 0 0 *.2121 *.*
e000000213850200 dgram 0 0 e00000025ec35e80 0 0 0 /opt/dcelocal/var/rpc/local/s-3/2121
e0000002415b6200 stream 0 0 e00000025d6ecc00 0 0 0 /opt/dcelocal/var/rpc/local/s-0/2121"

On our second server (unpached) "netstat -an | grep 2121" shows:
"tcp 0 0 *.2121 *.* LISTEN
udp 0 0 *.2121 *.*
e000000204202740 stream 0 0 e000000214513700 0 0 0 /opt/dcelocal/var/rpc/local/s-0/2121
e000000204202ac0 dgram 0 0 e00000021439cd40 0 0 0 /opt/dcelocal/var/rpc/local/s-3/2121
e000000263df5200 dgram 0 0 e00000023ed65240 0 0 0 /var/spool/sockets/ldapcltd/client21210
e00000023762b900 dgram 0 0 e00000024ec53880 0 0 0 /var/spool/sockets/pwgr/client21210
e00000022b79f740 dgram 0 0 e00000026f212100 0 0 0 /var/spool/sockets/pwgr/client15304"


Any idea? Can somebody help me?

[Steven E. Protter]

Shalom,

First response to these issues always:

/sbin/init.d/swagentd stop
/sbin/init.d/swagentd start

That should have been in the SWA isntall instructions.

Report results for further assistance.

SEP

[Bob E Campbell]

SEP is dead on. That type of error should not have anything to do with the software being installed (thank goodness).

Assuming that fixes the problem the best practice when installing updates is to check for a new version of Software Distributor at Software Depot (https://www.hp.com/go/softwaredepot). The older the version you currently have the more important this step is.

If restarting swagentd does not fix the problem we will need to gather additional information about your system, starting with the version of SD being run.

[Torsten Urban]

The restart of the swagentd don't solved the problem.
To be sure to using the lastes version of SD, i updated it to B.11.23.0909.340. But the problem is still there. :-(

[Horia Chirculescu]

Maybe something related to some rebel firewall rules? The RPC binder related services are running?

Best regards from Romania,
Horia Chirculescu.

[Torsten Urban]

rpcbind is running and a firewall is not configured...

[Burak Topal]

Hi,

Check your /etc/hosts file. There may be a line caused your problem.

[Torsten Urban]

All entrys in the /etc/hosts look fine...

[Bob E Campbell]

To be clear, you were able to swinstall a new version of SD-UX without issue but the installation of SWA is hitting errors?

Are you installing from the downloaded file or was it swcopied into a "normal" depot? If you are installing from the file can you check the md5sum (or cksum if not installed)?

Can you swlist the depot without error?

[Torsten Urban]

Ok, sorry for the lack of clarity.

When i install something with swinstall, swinstall hangs for some minutes and then i get the message:
"NOTE: Contacted swagentd successfully using rpc_binding_info
"ncadg_ip_udp:[2121]", after previous attempts failed using
the following rpc_binding_info parameters:
ncacn_ip_tcp:[2121]"
after this massage swinstall running normal.