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system reboot automatically

Sunny123_1
Esteemed Contributor

system reboot automatically

Dear all
On 14th May my system got rebooted automatically.I have check all logs like syslo event.log
dmesg but no error found.It doesnt create crash beacause i came to know that savecrash is disabled
There is file ts99 showing 14th may date.But in that file no timstamp is there .What is the problem.

[OLD SERVER:root:/var/tombstones]# ll ts99
-rw-r--r-- 1 root root 7454 May 14 19:29 ts99

[OLD SERVER:root:/var/tombstones]# more ts99|grep -i timestamp
* * * No valid timestamp * * *
* * * No valid timestamp * * *

Regards
Sunny
5 REPLIES
Ganesan R
Honored Contributor

Re: system reboot automatically

Hi,

The file is created at 14th May 19.29. So this is the time your server rebooted and comeback.

What is the content of ts99? That would say if it is any HPMC or LPMC

Send that file to HP to analyse it.
Best wishes,

Ganesh.
Sunny123_1
Esteemed Contributor

Re: system reboot automatically

the content is as follows

[OLD SERVER:root:/var/tombstones]# more ts99
HP-UX hbashp01 B.11.11 U 9000/800 112454630

CPU-ID( Model ) = 0x13

------- Processor 0 HPMC Information - PDC Version: 43.22 ------

* * * No valid timestamp * * *


No HPMC chassis codes logged

General Registers 0 - 31
00-03 0000000000000000 0000000000000000 0000000000000000 0000000000000000
04-07 0000000000000000 0000000000000000 0000000000000000 0000000000000000
08-11 0000000000000000 0000000000000000 0000000000000000 0000000000000000
12-15 0000000000000000 0000000000000000 0000000000000000 0000000000000000
16-19 0000000000000000 0000000000000000 0000000000000000 0000000000000000
20-23 0000000000000000 0000000000000000 0000000000000000 0000000000000000
24-27 0000000000000000 0000000000000000 0000000000000000 0000000000000000
28-31 0000000000000000 0000000000000000 0000000000000000 0000000000000000


Control Registers 0 - 31
00-03 0000000000000000 0000000000000000 0000000000000000 0000000000000000
04-07 0000000000000000 0000000000000000 0000000000000000 0000000000000000
08-11 0000000000000000 0000000000000000 0000000000000000 0000000000000000
12-15 0000000000000000 0000000000000000 0000000000000000 0000000000000000
16-19 0000000000000000 0000000000000000 0000000000000000 0000000000000000
20-23 0000000000000000 0000000000000000 0000000000000000 0000000000000000
24-27 0000000000000000 0000000000000000 0000000000000000 0000000000000000
28-31 0000000000000000 0000000000000000 0000000000000000 0000000000000000

Space Registers 0 - 7
00-03 00000000 00000000 00000000 00000000
04-07 00000000 00000000 00000000 00000000


IIA Space (back entry) = 0x0000000000000000
IIA Offset (back entry) = 0x0000000000000000
Check Type = 0x00000000
CPU State = 0x00000000
Cache Check = 0x00000000
TLB Check = 0x00000000
Bus Check = 0x00000000
Assists Check = 0x00000000
Assist State = 0x00000000
Path Info = 0x00000000
System Responder Address = 0x0000000000000000
System Requestor Address = 0x0000000000000000


Floating Point Registers 0 - 31
00-03 0000000000000000 0000000000000000 0000000000000000 0000000000000000
04-07 0000000000000000 0000000000000000 0000000000000000 0000000000000000
08-11 0000000000000000 0000000000000000 0000000000000000 0000000000000000
12-15 0000000000000000 0000000000000000 0000000000000000 0000000000000000
16-19 0000000000000000 0000000000000000 0000000000000000 0000000000000000
20-23 0000000000000000 0000000000000000 0000000000000000 0000000000000000
24-27 0000000000000000 0000000000000000 0000000000000000 0000000000000000
28-31 0000000000000000 0000000000000000 0000000000000000 0000000000000000


Check Summary = 0x0000000000000000
Available Memory = 0x0000000000000000
CPU Diagnose Register 2 = 0x0000000000000000
CPU Status Register 0 = 0x0000000000000000
CPU Status Register 1 = 0x0000000000000000
SADD LOG = 0x0000000000000000
Read Short LOG = 0x0000000000000000



----------------- DEW 0 HPMC Information - ------

No DEW errors logged


-------------- Memory Error Log Information --------------

Bus 0 Log Information


No errors logged for this bus


Bus 1 Log Information


No errors logged for this bus


------------ I/O Module Error Log Information ------------


No I/O module errors logged


------- Processor 2 HPMC Information - PDC Version: 43.22 ------

* * * No valid timestamp * * *


No HPMC chassis codes logged

General Registers 0 - 31
00-03 0000000000000000 0000000000000000 0000000000000000 0000000000000000
04-07 0000000000000000 0000000000000000 0000000000000000 0000000000000000
08-11 0000000000000000 0000000000000000 0000000000000000 0000000000000000
12-15 0000000000000000 0000000000000000 0000000000000000 0000000000000000
16-19 0000000000000000 0000000000000000 0000000000000000 0000000000000000
20-23 0000000000000000 0000000000000000 0000000000000000 0000000000000000
24-27 0000000000000000 0000000000000000 0000000000000000 0000000000000000
28-31 0000000000000000 0000000000000000 0000000000000000 0000000000000000


Control Registers 0 - 31
00-03 0000000000000000 0000000000000000 0000000000000000 0000000000000000
04-07 0000000000000000 0000000000000000 0000000000000000 0000000000000000
08-11 0000000000000000 0000000000000000 0000000000000000 0000000000000000
12-15 0000000000000000 0000000000000000 0000000000000000 0000000000000000
16-19 0000000000000000 0000000000000000 0000000000000000 0000000000000000
20-23 0000000000000000 0000000000000000 0000000000000000 0000000000000000
24-27 0000000000000000 0000000000000000 0000000000000000 0000000000000000
28-31 0000000000000000 0000000000000000 0000000000000000 0000000000000000

Space Registers 0 - 7
00-03 00000000 00000000 00000000 00000000
04-07 00000000 00000000 00000000 00000000


IIA Space (back entry) = 0x0000000000000000
IIA Offset (back entry) = 0x0000000000000000
Check Type = 0x00000000
CPU State = 0x00000000
Cache Check = 0x00000000
TLB Check = 0x00000000
Bus Check = 0x00000000
Assists Check = 0x00000000
Assist State = 0x00000000
Path Info = 0x00000000
System Responder Address = 0x0000000000000000
System Requestor Address = 0x0000000000000000


Floating Point Registers 0 - 31
00-03 0000000000000000 0000000000000000 0000000000000000 0000000000000000
04-07 0000000000000000 0000000000000000 0000000000000000 0000000000000000
08-11 0000000000000000 0000000000000000 0000000000000000 0000000000000000
12-15 0000000000000000 0000000000000000 0000000000000000 0000000000000000
16-19 0000000000000000 0000000000000000 0000000000000000 0000000000000000
20-23 0000000000000000 0000000000000000 0000000000000000 0000000000000000
24-27 0000000000000000 0000000000000000 0000000000000000 0000000000000000
28-31 0000000000000000 0000000000000000 0000000000000000 0000000000000000


Check Summary = 0x0000000000000000
Available Memory = 0x0000000000000000
CPU Diagnose Register 2 = 0x0000000000000000
CPU Status Register 0 = 0x0000000000000000
CPU Status Register 1 = 0x0000000000000000
SADD LOG = 0x0000000000000000
Read Short LOG = 0x0000000000000000



----------------- DEW 2 HPMC Information - ------

No DEW errors logged


-------------- Memory Error Log Information --------------

Bus 0 Log Information


No errors logged for this bus


Bus 1 Log Information


No errors logged for this bus


------------ I/O Module Error Log Information ------------


No I/O module errors logged


Module Revision
------ --------
System Board A14330
PA 8700 CPU Module 3.1
PA 8700 CPU Module 3.1

Also tell me how to find MP IP

Regards
Sunny
Ganesan R
Honored Contributor

Re: system reboot automatically

Hi,

You won't be able to find the MP ip address from HP-UX.

You can get the ip address after login into MP.

If system crashes due to software panic and if you have disabled savecrash, then no way to find the root cause.
Best wishes,

Ganesh.
Mel Burslan
Honored Contributor

Re: system reboot automatically

to find the MP IP, you need to go to the console and hit ctrl-b. This should bring you to the main service processor menu and an MP prompt. At the MP prompt, then type CM then type LC .

This is where you display/set the networking parameters for the MP. If you do not have access to the console, unfortunately, you can not get this information any other way.

Any your tombstone file is invalid and if you do not have a saved crash dump, there is no way that you can determine why the server reboot at that time.

Hope this helps
________________________________
UNIX because I majored in cryptology...
Dennis Handly
Acclaimed Contributor

Re: system reboot automatically

>my system got rebooted automatically.

(Rebooting automatically is a good thing. Crashing unexpectedly is what's bad. ;-)

As Ganesan said, you have a hardware error with HPMC, send this to HP.