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unable to change root password

kenken_3
Regular Advisor

unable to change root password

Hello,

I cloned a few linux boxed from the Acronis true image and I found out that I am not able to change the root password. When i try to change the root password, it told me:

changing password for user root.
PWplus: checking password for root
new password:
Re-enter new password:
passwd: Authentication failure.

when I checked the /var/log/messages, it is said the password has been changed by another process.

Anyone could help on this?

thanks
wang & wang
1 REPLY
Steven E. Protter
Exalted Contributor

Re: unable to change root password

Shalom,

pwck
grpck

Check /etc/passwd /etc/shadow for problems.

You may need to very carefully delete and add the user back in.

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
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