Can't log into fresh Systems Insight Manager install

[dballing_ci]

I've just completed an install of HP SIM, and I'm unable to come up with a username/password that will allow me to log into the GUI. Based on reading here, I'm using the "root" username and root's password, but it simply says "Sign-in Failure", with no further imformation.

What am I doing wrong, and what do I need to do?

[Andrew_Haak]

So i guess you use a Linux distribution? You should be albe to use the credentials you installed the product with.

[dballing_ci · Accepted solution]

I do run linux.

I couldn't log in as an existing user.

But then one of my colleagues found this undocumented dependency and it cleared things right up.

http://community.hpe.com/t5/ITRC-Systems-Insight-Manager/Sign-in-Failure-at-first-time-login-to-HP-SIM-7-3-on-Linux/m-p/6490314#M58660