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HP SIM 7.6 Install HANG

Loic31
Occasional Advisor

HP SIM 7.6 Install HANG

I try to install hp sim 7.6 on windows server 2016 ad the install hang.

The error in the log file : install shell: <debug>on error permission refusée res://c:\temp\hpsim\win\setup.exe/default.js:213

Thank for your help

Loïc.

5 REPLIES
Andrew_Haak
Honored Contributor

Re: HP SIM 7.6 Install HANG

Is your account an admin on the server ?

Kind regards,

Andrew
Loic31
Occasional Advisor

Re: HP SIM 7.6 Install HANG

the account is local admin and UAC disabled

It's a fresh install on a new windows server 2016.

Loic31
Occasional Advisor

Re: HP SIM 7.6 Install HANG

LOG FILES ERRORS

 

[Wed Jan 4 08:49:41 UTC+0100 2017] HPIC Install: Load: res://C:\temp\sim\hpic\setup.exe/default.htm
[Wed Jan 4 08:49:42 UTC+0100 2017] HPIC Install: window_onload()
[Wed Jan 4 08:49:42 UTC+0100 2017] HPIC Install: InitStrings()
[Wed Jan 4 08:49:42 UTC+0100 2017] HPIC Install: Detected language is fr-fr
[01-04-2017][08:49:42][HPIC Install]Startup
[Wed Jan 4 08:49:42 UTC+0100 2017] HPIC Install: onError Permission refusée res://c:\temp\sim\hpic\setup.exe/default.js:93

Andrew_Haak
Honored Contributor

Re: HP SIM 7.6 Install HANG

Sorry, can't test that config i don't have Windows 2016. Anybody else ?

Kind regards,

Andrew
Loic31
Occasional Advisor

Re: HP SIM 7.6 Install HANG

I make a new test with windows server 2016 US version, the installation of HPE SIM 7,6 work fine.

The installation with windows server 2016 french version doesn't work. (hang at the beginning of the install).