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10-08-2013 01:50 AM
10-08-2013 01:50 AM
HP SIM keeps signing out
Recently I did a new install of HP SIM 7.2 on a Windows Server 2012 VM.
Now I have the problem, that HP SIM keeps signing me out. For example when making an Automatic Event Handling task or while trying to browse the Help function.
I did not make any change to Single Sign On or keepalivesettings or whatever.
Any ideas?
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10-08-2013 12:48 PM
10-08-2013 12:48 PM
Re: HP SIM keeps signing out
Did you check your logfiles (mxdomainmgr)to check if SIM isn't crashing instead of logging you off?
Is the database local or remote?
Kind regards,
Andrew
Andrew
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10-11-2013 04:03 AM - edited 10-11-2013 04:13 AM
10-11-2013 04:03 AM - edited 10-11-2013 04:13 AM
Re: HP SIM keeps signing out
Checked the logs, some warnings but nothing apparant that point to it crashing or something.
At the moment the problem seems to have vanished but I'll keep monitoring it. Tnx.
It is a local database.
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10-11-2013 04:34 AM
10-11-2013 04:34 AM
Re: HP SIM keeps signing out
I would try a supported browser.
I saw the behavior with MS IE 10 which is also not working with other HP products.
It seems to be in relation with some new security feature inside IE.
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10-11-2013 05:22 AM
10-11-2013 05:22 AM
Re: HP SIM keeps signing out
Thanks BPE. I think that must be the problem. I've been using IE10 as it comes with Server 2012.
But from my Windows 7 desktop, still with IE8 I don't see the problem.