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06-12-2015 05:06 AM
06-12-2015 05:06 AM
SIM 7.3 and Traps not showing
Stood up a new server (2012 R2) with SIM 7.3 yesterday. Everything went well with discovering the managed systems, however I'm not receiving traps from any of them.
We have an older SIM server (5.3) still running that we are turning off and we have configured all SNMP info on the new one to match the original setup. Old server shows traps, new one doesn't.
The new server is receiving the traps because we are also running another trap receiver on it (it's a "utility" server). It is configured to use the same community strings and everything. the other software shows the trap, SIM does not.
Any ideas?
The "Send Test Trap" option from an agent is what we are using to test this....
thanks!!
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06-12-2015 06:24 AM
06-12-2015 06:24 AM
Re: SIM 7.3 and Traps not showing
Be sure to check firewalls beteren the trap sender and sim if you have any.
Andrew
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06-12-2015 06:37 AM - edited 06-12-2015 07:21 AM
06-12-2015 06:37 AM - edited 06-12-2015 07:21 AM
Re: SIM 7.3 and Traps not showing
All 600+ managed servers have the new and the old SIM server configured as trap recipients. The new SIM server is also a trap recipient using another application. That app is receiving traps from the SIM agents and displaying them. The SIM application on that server is not. I know the traps are getting there...just can't figure out why they do not show up in the SIM console.
Nothing in the "traps" folder either..
Flat network, no firewalls, recipients set correctly.......
I have attached snapshots of what I see...one from the old SIM system that shows all the test traps being received. the other two are from the new system running SIM and a different app as well. You can see that the other app is receiving and posting the trap but SIM is not.
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06-12-2015 12:07 PM - edited 06-12-2015 12:09 PM
06-12-2015 12:07 PM - edited 06-12-2015 12:09 PM
Re: SIM 7.3 and Traps not showing
Andrew