Server Management - Systems Insight Manager
1753451 Members
6184 Online
108794 Solutions
New Discussion

hpsim cannot login to the database due to password change

 
AnnaSIM
Advisor

hpsim cannot login to the database due to password change

Hello Forum , 

Long story short: 

I have tried to upgrade my hpsim 7.5 to 7.6 ,

I reset the password for the default service account user , cause I didn’t know it password,

HPSIM 7.5 stopped working due to the error he cannot login to the database.

 

I updated through mxpassword –g the passwords, and did everything hpsim guides and internet had to offer.

 

Please help me . Working for 2 days on this.  

thanks in advance

2 REPLIES 2
Andrew_Haak
Honored Contributor

Re: hpsim cannot login to the database due to password change

So you have changed your database password and not the Windows service account right ?
Kind regards,

Andrew
AnnaSIM
Advisor

Re: hpsim cannot login to the database due to password change

Hello Andrew_Haak ,

I have changed the windows service account password and since then the hpsim cannot connect to the database due to wrong password,

I have updates through mxpassword -g the DB user password as the new one,

It didn't seem to work ,

Thanks