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hpsim cannot login to the database due to password change

AnnaSIM
Advisor

hpsim cannot login to the database due to password change

Hello Forum , 

Long story short: 

I have tried to upgrade my hpsim 7.5 to 7.6 ,

I reset the password for the default service account user , cause I didn’t know it password,

HPSIM 7.5 stopped working due to the error he cannot login to the database.

 

I updated through mxpassword –g the passwords, and did everything hpsim guides and internet had to offer.

 

Please help me . Working for 2 days on this.  

thanks in advance

2 REPLIES
Andrew_Haak
Honored Contributor

Re: hpsim cannot login to the database due to password change

So you have changed your database password and not the Windows service account right ?
Kind regards,

Andrew
AnnaSIM
Advisor

Re: hpsim cannot login to the database due to password change

Hello Andrew_Haak ,

I have changed the windows service account password and since then the hpsim cannot connect to the database due to wrong password,

I have updates through mxpassword -g the DB user password as the new one,

It didn't seem to work ,

Thanks