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Error 1401: Alert - Please insert compatible media

 
Pradeep
Occasional Visitor

Error 1401: Alert - Please insert compatible media

Hello

 

We are using Data protector Express

 

Backup Job   Home\Admin\Backup Specific Tape Device   DWGDOMAIN\Devices\HP Ultrium 2-SCSI (Serial Number HU10948H0C)

 

  Description

    Data Protector Express is unable to find usable media. Please insert media into the loader or stand alone device which is compatible with the job options. If this is a restore or verify job, make sure that the versions you selected reside on the media available to the device or autoloader.

 

 

Please suggest me solution

 

Regards

 

Pradeep

 

1 REPLY 1
Aasim
HPE Pro

Re: Error 1401: Alert - Please insert compatible media

HI Pradeep

Please format the media from your DPX software.
As you have not formatted the media, backup software is not recognizing the media.

I work for HPEAccept or Kudo