Tape Backup (Small and Medium Business)
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Lost tape drive password

Occasional Visitor

Lost tape drive password

Dear all,

We are using HP MSL G3 Series tape library drive for a while and now we lost the password and we are unable to open the Mailslots.

We have physical access to the device, is there any way we could reset the password or open it somehow?

Your help would be really appreciated

Thank you in advance
Occasional Visitor

Re: Lost tape drive password

Tape Library model is "HP StorageWorks MSL4048 Tape Library"

The password is lost for Administrator user

We password is 8 numeric characters and we have tried the common ones (00000000, 98765432,01234567)

Thank you
Trusted Contributor

Re: Lost tape drive password

The password can be generated with the Data and Time of the autoloader you should post the date and time or call Tape Storage at 800 633 3600 opt1 opt2 "LTO TAPE PROLIANT"

Pablo Alvarado Siles
Pablo Alv Siles

Re: Lost tape drive password

Just open a hardware case in the hp support, they can give you a temporal password based on the serial number and a parameters from the ocp