Tape Libraries and Drives
cancel
Showing results for 
Search instead for 
Did you mean: 

1x8 G2 Autoldr: Tape unreadable, Status: Updating...

mycoolwater
Occasional Visitor

1x8 G2 Autoldr: Tape unreadable, Status: Updating...

I was handed over this HP 1x8 G2 Autoloader with SCSI connection to Windows 2k3 Server and operating it using BrightStor ArcServe Backup r11.5 SP4 (4490) with RO01446 patch applied. The problem is that everytime i try to recognise the tapes in the 'Device', the status won't change from Updating...

The error log from Activity Log:
E8033 10/24/2008 09:59:50 AM Failed to [Inventory] slot [3] of Library with SN [MXA73300SC] (EC=COMMAND ABORTED)
E6096 10/24/2008 09:59:50 AM Media ErrorBarcode: conflicts with Internal Serial Number: in database. Tape is NOT registered in DB.

Other details that may necessary:
Autoloader FW: 2.30/rev 1.90
Drive FW: S63W
Tape: 200/400 Ultrium LTO2
Windows' Remote Storage service disabled
Windows' Device Manager: Tape and Library devices enabled.

So, any help with identification of the tapes would be much appreciated.
3 REPLIES
TapeDrive Killer
Trusted Contributor

Re: 1x8 G2 Autoldr: Tape unreadable, Status: Updating...

What media and what barcodes are you using ?

Pablo Alvarado Siles
One drink away from sleeping on the pavement
mamba_1
Occasional Visitor

Re: 1x8 G2 Autoldr: Tape unreadable, Status: Updating...

exactly same situation with me here...

i have tried CA ArcServe Backup r12, but the same problem still occurs.

looking forward for help, please..
Marino Meloni_1
Honored Contributor

Re: 1x8 G2 Autoldr: Tape unreadable, Status: Updating...

What is the PN of the autoloader? is it one with a barcode reader?

do you have original barcode on the tapes or selfprinted ?

You can run LTT and do some test from that tool, eventualy capture a support ticket for analysis