Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
Tape Libraries and Drives
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AA926A

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Jon Steele
Valued Contributor

AA926A

Hi,

I am having a problem getting this autoloader to work on an hp 9000 machine.I have tried 2 of these and the servers see's the tape drive but cannot read or write to them.These 2 autoloaders work fine connected to a compaq machine.Is there any firmware issues out there or does any one know any other issues out there on these autoloaders?
Your help is appreciated.
Jon
6 REPLIES
goldboy
Trusted Contributor

Re: AA926A

Jon,
can you provide more details, what server is it connected to ? are you connecting it to the same scsi (what interface are you connecting it to ?),
when running ioscan, can you see the LTO drive and the robotic arm as claimed ?

Tal
"Life is what you make out of them!"
Jon Steele
Valued Contributor

Re: AA926A

Hi,

I have tried in on an n-4000 on the built on scsi card.I have tried it on an rp3440.All of the servers see the tape drive it shows it claimed.When I try to read and write to it I get cannot open device.I hope this helps.
Jon
goldboy
Trusted Contributor

Re: AA926A

Jon,
you have connected it to the right port on the N4000, it is a LVD/SE.
make sure that the tape library is terminated.

Since you are trying to backup manually, I would make sure that there is a media in the drive.

I have some diag manuals but they are to large for this site

do you have an FTP site I can upload them there ?

or an E-mail address to send it to.


Tal
"Life is what you make out of them!"
Jon Steele
Valued Contributor

Re: AA926A

Yes that is the port I was using.I had the tape terminated and I had a media in the drive.The system see's it fine it just will not read or write to it.our web site is gotechsupport.com log in as hp password is hp

thanks
Jon
goldboy
Trusted Contributor
Solution

Re: AA926A

created a new directory 1-8 autoloader for you.
hope the documents help

Tal
"Life is what you make out of them!"
Jon Steele
Valued Contributor

Re: AA926A

Thanks for your help.I will read thru this.
Jon