AIT 35GB Autoloader and Ultrabac 7.1.4

[Roger Johnson_3]

Two problems with 8-tape autoloader
(1) Sometimes a slot will not stop so a tape can be inserted. Slot 4 did it for a few days, then it worked fine for a few days, now slot 6 is doing it. If I try to insert the missing tape, it says it is full.
(2) Tapes 7 and 8 are not recognized. Backup goes to tape 6 (when tape 6 gets in) then says "no more media", so the backup is incomplete.
Thanks for any advice.......Roger