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тАО02-04-2010 10:14 PM
тАО02-04-2010 10:14 PM
About temporary password for Firmware downgrade on HP Ultrium 448
After upgrade firmware from S22 to S65,
Now I'm getting some errors on the LTT's assessment test
I think temporary password is needed to downgrade firmware
anyone can inform me about temporary password?
thank you for reading
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тАО02-05-2010 12:29 AM
тАО02-05-2010 12:29 AM
Re: About temporary password for Firmware downgrade on HP Ultrium 448
What errors???
However, HP support can help you with this password.
Hope this helps!
Regards
Torsten.
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тАО02-05-2010 05:14 PM
тАО02-05-2010 05:14 PM
Re: About temporary password for Firmware downgrade on HP Ultrium 448
Best bet is to post the ResultLog.ltt, EventLog.ltt and a support ticket so we can take a look.
Need a bit more detail than 'some errors'!
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тАО02-08-2010 06:29 PM
тАО02-08-2010 06:29 PM
Re: About temporary password for Firmware downgrade on HP Ultrium 448
I have not seen any product to restrict firmware operation.
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тАО02-09-2010 01:57 AM
тАО02-09-2010 01:57 AM
Re: About temporary password for Firmware downgrade on HP Ultrium 448
At that point, all the support processes are updated to say that the latest firmware is now the supported one so if you ever need to call HP support the first thing they will do is to check your firmware version and ask you to update it if necessary.
There's usually no value in going backwards with firmware (I can't think of a case that has helped with our drivess) and the symptoms that you have don't look to be firmware related.
All of this is why we make it deliberately awkward to go backwards!
Having said all that, if you're determined to try it we can get you a temporary password. Please email the LTT support team at LTT.team@hp.com and they'll reply with the password. Please don't post it back out to the forum!
I'll let them know there's an email coming.
Let us know how you get on. Thanks.