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Arcserve 2000 on NT4 does not find the library

Ayman Altounji
Valued Contributor

Arcserve 2000 on NT4 does not find the library

Arcserve 2000 with sp2 and Tape Option Library on WinNT4 sp6a does not find the TL892 library. Arcserve can see the two DLT 35/70. There is NTSSD 2.22A with the latest cpq32fs2 driver. We have a Compaq Library Adapter Dual Channel Ultra HVD scsi card. Any suggestions why Arcserve is not finding the Library?
1 REPLY
Ayman Altounji
Valued Contributor

Re: Arcserve 2000 on NT4 does not find the library

Use fallow patch:

Patch for Devices
http://support.ca.com/Download/patches/asitnt/QO15984.html

Patch for ARCserve Incremental backup
http://support.ca.com/Download/patches/asitnt/QO15169.html

Service Pack 3 ARCserve
http://support.ca.com/Download/patches/asitnt/QO05692.html

Also use Compaq SmartStart 5.30 or http://www.compaq.com/support/files/server/us/download/13889.html
Compaq Support Paq for Microsoft Windows 2000
And
http://www.compaq.com/support/files/server/us/download/13890.html
Compaq Support Paq for Microsoft Windows NT

Regards,
Braulio
Caracas, Venezuela