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тАО04-06-2011 11:20 PM
тАО04-06-2011 11:20 PM
Autoloader 1/8 Robotic failure error Code B9C4
Hello All
Any one can help me with this error
Autoloader 1/8 G2 with LTO2 Tape Drive
show error : Robotics failure : B9C4
Any body can help me with spare part number for the robotic , i find that chassis may contain the robotic but need confirmation
Please help
Ayman
Any one can help me with this error
Autoloader 1/8 G2 with LTO2 Tape Drive
show error : Robotics failure : B9C4
Any body can help me with spare part number for the robotic , i find that chassis may contain the robotic but need confirmation
Please help
Ayman
2 REPLIES 2
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тАО04-07-2011 01:23 AM
тАО04-07-2011 01:23 AM
Re: Autoloader 1/8 Robotic failure error Code B9C4
Hi, yes
the chassi spare part contains the robotics.
You can find more details about this in the service guide (looked quickly now and it looks like you keep the tape drive and replace the rest:)
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01391515/c01391515.pdf
See this for some extra help with the troubleshooting.
http://h20584.www2.hp.com/hpgt/guides/select?lang=en&cc=us&prodTypeId=12169&prodSeriesId=3319912
I could not find the same B9C4 error code in there that says "robotics failure".
But C4 might mean "Sled 5 movement to sensor during check on magazine type failed".
So I would check the magazine first before attempting to replace the robotics. Maybe a tape is stuck/has fallen out or something like that.. Firmware update. Run an inventory, etc.
the chassi spare part contains the robotics.
You can find more details about this in the service guide (looked quickly now and it looks like you keep the tape drive and replace the rest:)
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01391515/c01391515.pdf
See this for some extra help with the troubleshooting.
http://h20584.www2.hp.com/hpgt/guides/select?lang=en&cc=us&prodTypeId=12169&prodSeriesId=3319912
I could not find the same B9C4 error code in there that says "robotics failure".
But C4 might mean "Sled 5 movement to sensor during check on magazine type failed".
So I would check the magazine first before attempting to replace the robotics. Maybe a tape is stuck/has fallen out or something like that.. Firmware update. Run an inventory, etc.
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тАО04-11-2011 09:53 AM
тАО04-11-2011 09:53 AM
Re: Autoloader 1/8 Robotic failure error Code B9C4
Hi!
the Error Code B9 is link with a communication problem on MSL G3 Libraries usually problems related with the Library Extender.
Do you have any device attached like a D2D?
the Error Code B9 is link with a communication problem on MSL G3 Libraries usually problems related with the Library Extender.
Do you have any device attached like a D2D?
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