Tape Libraries and Drives
cancel
Showing results for 
Search instead for 
Did you mean: 

Autoloader 1/9 drive problems

Dustin_16
Occasional Contributor

Autoloader 1/9 drive problems

Hello,

The autoloader is displaying a hard error; code 74 and qualifier 42. I have power cycled the autoloader a few times with no luck. The library and tape tools reports: 0x4A (Drive module disconnected or has failed.). So, is the drive dead? What can I do now? Also, does anyone know how to reset the admin pwd?

Thanks
2 REPLIES
Michael Tully
Honored Contributor

Re: Autoloader 1/9 drive problems

Certainly seems that the unit has gone.... As far as the password is concerned, you can only get these from HP. Place a hardware call. Let us know the result.
Anyone for a Mutiny ?
Vincent Farrugia
Honored Contributor

Re: Autoloader 1/9 drive problems

Hello,

Go and watch behind the autoloader (its butt in other words), and see whether the drive has an amber LED. If it has, it's time to replace it with a new one.

This error can also occur if you've just installed a drive and was installed incorrectly (not fully inserted, for example).

HTH,
Vince
Tape Drives RULE!!!