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тАО07-31-2009 03:19 AM
тАО07-31-2009 03:19 AM
Re: Backup error witdh DL320 and MSL2024
I have this problem constantly. I have two servers in this configuration and they both fail with "Windows NT SCSI port" errors whenever I try and run a backup.
I have downgraded the SG44Ge driver to StorPort version 1.24.4.0 and have so far managed to backup 62GB.
Fingers crossed.
BTW backup add is ARCserve r12.0 SP2 (Build 5611)
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тАО07-31-2009 12:11 PM
тАО07-31-2009 12:11 PM
Re: Backup error witdh DL320 and MSL2024
Downgrading the HBA firmware seems to be very effective at resolving the issue if there isn't something you need in the newer firmware. We didn't investigate in depth to see what was different with the earlier firmware but instead worked to tolerate the behavior in the newer firmware.
I would be interested in long term results of the firmware downgrade.
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тАО08-03-2009 12:58 AM
тАО08-03-2009 12:58 AM
Re: Backup error witdh DL320 and MSL2024
I see U29D still listed on drivers and software pages.
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тАО08-03-2009 12:23 PM
тАО08-03-2009 12:23 PM
Re: Backup error witdh DL320 and MSL2024
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=3663381&swItem=MTX-0daa7e3db7254701beae5d9ea1&prodNameId=3663388&swEnvOID=1060&swLang=13&taskId=135&mode=4&idx=0
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тАО08-04-2009 12:52 AM
тАО08-04-2009 12:52 AM
Re: Backup error witdh DL320 and MSL2024
I'll try this download today as my backups are failing again with the same symptoms.
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тАО09-08-2009 11:43 PM
тАО09-08-2009 11:43 PM
Re: Backup error witdh DL320 and MSL2024
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тАО09-14-2009 05:37 AM
тАО09-14-2009 05:37 AM
Re: Backup error witdh DL320 and MSL2024
Last notification from HP was "Our apologies, we have not been successful in reaching you, I just wanted
to let you know Our Tape Storage team is following up on your case:
4603126563, issue with the HP StorageWorks 1760 tape drive attached to the
SC44Ge controller card."
Not sure if this means they are working on it.
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тАО09-14-2009 07:11 AM
тАО09-14-2009 07:11 AM
Re: Backup error witdh DL320 and MSL2024
If the drive has not updated correctly with the new drive firmware there are a lot of methods for updating drive firmware. Unloading the tape and using L&TT is my preferred method. The drive must report the correct firmware revision.
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тАО09-24-2009 09:06 AM
тАО09-24-2009 09:06 AM
Re: Backup error witdh DL320 and MSL2024
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