Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
Tape Libraries and Drives
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Byte2 0x4 SenseCode 0x44 SenseQual 0x0 ErrorCode 0x74c8

Sanusi Khalil
Occasional Visitor

Byte2 0x4 SenseCode 0x44 SenseQual 0x0 ErrorCode 0x74c8

I need help on how to go about this error. Anytime I tried to backup using HP Storageworks Ultrium 960 with LTO3/800GB tape drive it will starts and failed after it copied about 32GB data.
3 REPLIES
Curtis Ballard
Honored Contributor

Re: Byte2 0x4 SenseCode 0x44 SenseQual 0x0 ErrorCode 0x74c8

Have you tried different tapes? This is an internal target failure for not able to locate the target position.
Sanusi Khalil
Occasional Visitor

Re: Byte2 0x4 SenseCode 0x44 SenseQual 0x0 ErrorCode 0x74c8

I tried about 10 different tapes but got the same error.
Curtis Ballard
Honored Contributor

Re: Byte2 0x4 SenseCode 0x44 SenseQual 0x0 ErrorCode 0x74c8

The tape drive is having problems then. You should clean the drive several times, try one more time, then use L&TT (www.hp.com/support/tapetools) to pull a support ticket and run the "assessment test". Unless cleaning several times removes some debris that is causing signal problems it is likely that the assessment test will fail and report that the drive needs replaced.