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Tape Libraries and Drives
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C1537A Error

Phill Mayer
Occasional Visitor

C1537A Error

I am running Veritas Backup Exec version 9.0 on a Windows 2000 Advanced Server box with an Exabyte 218 dual tape drive library.
Lately, one of the tapew drives fails backups with the following error:
TFLE_PROGRAMMER_ERROR1
hex code is:a00084d5 HEX
I've tried cleaning hte drive several times, to no avail.

The drive info is as follows:
Model c1537A
Firmware: L708

Any ideas what the solution is?
Thanks in advance

Phill Mayer
4 REPLIES
Allan_24
Regular Advisor

Re: C1537A Error

Allan_24
Regular Advisor

Re: C1537A Error

..also try below advices for isolation:

1. Download Veritas Backup Exec 9.1 (build 4691) and use your existing 9.0 licence for this.

2. Download an updated device driver (veritas)

see..

http://seer.support.veritas.com/docs/258104.htm

GoodLUCK @@,
"You should be working"
Brice_5
Occasional Advisor

Re: C1537A Error

Since tape drive hardware is controled by firmware, many issue can be fixed by upgrading firmware using L&TT.
To download L&TT: http://www.hp.com/support/tapetools
Upgrade firmware to latest version L111.
Also check Event Viewer, any error regarding SCSI controller or tape drive?
David Ruska
Honored Contributor

Re: C1537A Error


> ... with an Exabyte 218 dual tape drive library.

> ... can be fixed by upgrading firmware using L&TT.
> Upgrade firmware to latest version L111

HP LTT is NOT intended for use on 3rd party products. If a library happens to have an HP oemed drive, LTT may recognize it, but the HP firmware should not be used (typically the OEMs get their own variant of firmware). If by chance the Exabyte uses the same firmware variant, it is still not a good idea to update it with HP firmware, as not every revision may be supported.

For an exabyte library, the exabyte diagnostic tools and firmware should be used.
The journey IS the reward.