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C7438A Latest Firmware

T.Leask
Occasional Visitor

C7438A Latest Firmware

Hi All,

I have been having some issues with our Internal SCSI DAT 72 Drive. I have done a search for 'C7438A' on the HP site and then downloaded the latest firmware. I have then opened up HP Storeage Works & Tape Tools (v4.1) to then update the device, but when i locate the fireware file, it tells me that it is the wrong personality. I Dont understand? When is a C7438A not a C7438A??
5 REPLIES
Satish M.S.
Valued Contributor

Re: C7438A Latest Firmware

Hi

What is firmware file downloaded? Is it the LTT_HP_C7438A_ZP5A.frm?

Also do let us know as to what is the OS

Thanks

Satish
T.Leask
Occasional Visitor

Re: C7438A Latest Firmware

Yes, that was the firmware version i downloaded.

I am running SBS2003 with sp2. I have the same problem on a Windows 2003 server as well with the same tape driver.
T.Leask
Occasional Visitor

Re: C7438A Latest Firmware

If it helps, the current firmware version V312.

Thanks.
T.Leask
Occasional Visitor

Re: C7438A Latest Firmware

Bump!

So is this firmware not for this drive then or has someone made a cockup?
Jason Osiek
Occasional Visitor

Re: C7438A Latest Firmware

Have you resolved this?
I have the exact same problem!