Tape Libraries and Drives
cancel
Showing results for 
Search instead for 
Did you mean: 

CBII (Ver. 9.1) Causes Printer Feed on Reboot (again)

KC_3
Occasional Advisor

CBII (Ver. 9.1) Causes Printer Feed on Reboot (again)

NOTE: Roger Faucher responded to this same inquiry on 04/23 by advising me to consider upgrading to the Veritas version. I replied by advising him that I had just installed Veritas 9.1, and that's when this old problem resurfaced. But apparently he didn't see that reply. So I'm reposting my inquiry again:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I have Colorado 8GB External Travan Drives with which I've used CBII Ver. 6.0 very successfully for several years. When I first acquired/installed them, the printers would feed a blank sheet on every reboot. HP Tech Support at that time advised me to add "_HP" suffix to the drvwppqt.vxd file in the System/IOSUBSYS folder, i.e., "drvwppqt.vxd_HP." That resolved the problem.

However, I have now installed Ver. 9.1 and once again am having that printer feed problem. The above "_HP" renaming of drvwppqt.vxd is now ineffective. Renaming its extension to ".OLD" is also of no benefit. I've read HP's Article lpg13219 regarding this issue, but it seems to provide contradictory and ineffective information.

I assume there is a simple solution, similar to that "_HP" renaming of drvwppqt.vxd for Ver. 6.0, but can't seem to find the fix for Ver. 9.1.

Hopefully, someone who has experienced this issue with Ver. 9.1 knows the solution and will reply.