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тАО06-27-2003 11:00 AM
тАО06-27-2003 11:00 AM
Can't Run a cleaning on SureStore DAT24x6
Downloaded and installed "HP Storageworks Library and Tape Tools". Here is the results of the diagnostics on the autoloader and the drive. The over the web support is not an option for the drive is on a closed network.
Analysis Results
Device Analysis for DDS Autoloaders
Product ID is 'C1557A'
Firmware rev 'U812' is up-to-date for 'C1557A'.
Tapes may be sticking inside the magazine, check for labels peeling off tapes and clean the magazine slots.
Autoloader Magazine Carousel is not fully rotating, check that all the tapes are fully inside the magazine if this is an internally mounted autoloader...
...check nothing is resting on the top of the mechanism preventing carousel rotation.
Last fault code = 20
Device Analysis for DDS Drives
Product ID is 'C1557A'
Please update the firmware in your drive with the latest version
Please insert a cleaning cartridge 5 times in a row to ensure that the drive heads are clean
If your drive is still failing, please re-run device analysis
If your drive is still failing, please re-run device analysis
I updated or, what I think, reinstalled the existing firmware to C1557A, Rev U812 12/15/1998
Tried a cleaning - no good.
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тАО06-27-2003 01:30 PM
тАО06-27-2003 01:30 PM
Re: Can't Run a cleaning on SureStore DAT24x6
ioscan -fnkC tape (* note status *)
Insert tape manually.
mt -t /dev/rmt/0m status
Check for tape errors in STM/Logtool
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тАО07-02-2003 04:10 AM
тАО07-02-2003 04:10 AM
Re: Can't Run a cleaning on SureStore DAT24x6
Backup Exec Version 8.60 Revision 3878
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тАО07-17-2003 08:43 AM
тАО07-17-2003 08:43 AM
Re: Can't Run a cleaning on SureStore DAT24x6
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тАО07-18-2003 11:27 AM
тАО07-18-2003 11:27 AM
Re: Can't Run a cleaning on SureStore DAT24x6
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тАО07-18-2003 11:27 AM
тАО07-18-2003 11:27 AM
Re: Can't Run a cleaning on SureStore DAT24x6
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тАО07-18-2003 11:29 AM
тАО07-18-2003 11:29 AM