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01-12-2015 01:40 PM
01-12-2015 01:40 PM
Cleaning: is ok?
I have c7438a hp dat72 drive
Inserted cleaning tape,green is on and amber is flashing
Is normal?
Is flashing since 8 hours..but i hear tape is moving.
What do you think?
Thanks
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01-12-2015 06:33 PM
01-12-2015 06:33 PM
Re: Cleaning: is ok?
When Clean LED flashes - it means the drive requires cleaning. Load the HP DDS/DAT Cleaning Cartridge (C5709A)
NOTE: If the Clean LED is still flashing when you load a new or known good data cartridge after cleaning probably drive has hardware/firmware issue.
When Ready LED flashes and Clean LED is ON - it means Cleaning is in progress. Hence no action is required. The cleaning cartridge will eject on completion. The cleaning cycle can take up to 5 minutes to complete.
In your scenario, it is suggested to try with a new Cleaning Cartridge and if it takes more than 5 minutes to complete the cleaning cycle, the drive needs replacement.
Regards
Zsal
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