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Colorado 5GB and ArcServe V9

Juergen Matschl
Occasional Contributor

Colorado 5GB and ArcServe V9

Hello,

I'm using a Colorado 5GB Firmware 2.08 and ArcServe V9. When I try to backup files I get the error E3855 "Unable to position media (Media=Test, FC=invalid command). Does anyone have a solution for this problem?

Thanks

Juergen
1 REPLY
Bob_196
Trusted Contributor

Re: Colorado 5GB and ArcServe V9

refer to this link
http://esupport.ca.com/index.html?/public/storage/infodocs/basb9/basb9_cdl.asp

Colorado 5GB does not seem to be supported