StoreEver Tape Storage
1752676 Members
6420 Online
108789 Solutions
New Discussion

Colorado Backup II : Restore problem. Help Please !

 
Remy Vannier
Occasional Contributor

Colorado Backup II : Restore problem. Help Please !

Does Somebody could help me ?
I initiated a restore job on a PC that is not the PC I used for the backup job.
Thus, the CBII software started the backup file extract from the tape.
The job stops after around 10 minutes, displaying an error message : "an error occured during the backup file extract. The software detected a support error (07-03-23-01-5200)"
I found in the Error Code list that the error type BB=03 indicates : "BAD-BLOCK, Cause : Media error, data corrupt. Action : Mark as bad or reformat tape."
My Questions :
1)How to mark this Bad Block as bad ?
2) Does this action will allow to restart the restore job ignoring the bad block ?
Thanks in advance for your help as I have important data on this tape !