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тАО02-03-2003 12:19 PM
тАО02-03-2003 12:19 PM
Compaq DL360 & HP Surestore 1/9 Tape Autoloader
We have tried different SCSI cards, different cables, and even different servers. We have verified that all the connections are correct. We have tried both the connection on the rear of the server as well as the internal SCSI connection. The drives are recongized just fine. And we have been able to recognize every other SCSI device we have attached to the controller.
Autoloader Model : C7145-8000
Robot : SCSI_ID 2
DRIVE : SCSI_ID 3
None of the SCSI cards I have tried see either the robot or the drive. I have attempted to connect each individually with similar results.
When I probe for SCSI devices during POST, I always get 'No Devices Found'.
I have run the L&TT utilities and they only find the controllers, not the robot or drive.
I would love to log a ticket via the L&TT utilities, but I am unable as this option is shaded out.
Any tips / advice / assistance is much appreciated. Either the loader has something horribly wrong with it (Doubt it) or we are missing something obvious.
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тАО02-03-2003 01:53 PM
тАО02-03-2003 01:53 PM
Re: Compaq DL360 & HP Surestore 1/9 Tape Autoloader
1. Need to enable LUN (Logical Unit Number) in the SCSI BIOS setup.
2. The AutoLoader should be attached to a Adaptec 29160 or equivalent U160 SCSI controller. No RAID controllers. And the autoloader should be the only device on the SCSI chain.
3. How are the system switches currently set on the back of the Autoloader?
4. Does the Autoloader appear to power up? Status of front panel LEDs?
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тАО02-04-2003 08:33 AM
тАО02-04-2003 08:33 AM
Re: Compaq DL360 & HP Surestore 1/9 Tape Autoloader
Did your autoloader became ready at startup?
marino
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тАО02-04-2003 08:45 AM
тАО02-04-2003 08:45 AM
Re: Compaq DL360 & HP Surestore 1/9 Tape Autoloader
1. LUN is Enabled.
2. I'm using Adaptec 2940AU.
3. I see no switches on the back of the loader.
4. The autoloader appears to be booting / working fine.
5. I have tried to attach just the robot / drive indepentently, with no results.
6. This unit was shipped to us from the field and the terminator was crushed in shipping. I replaced it with a differintial term from a Unix box. I'm thinking I need an LVD terminator at this point. However, even with NO terminiator I get nothing (no errors,etc) from the card.
Help.
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тАО02-04-2003 12:00 PM
тАО02-04-2003 12:00 PM
Re: Compaq DL360 & HP Surestore 1/9 Tape Autoloader
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тАО02-04-2003 12:35 PM
тАО02-04-2003 12:35 PM
Re: Compaq DL360 & HP Surestore 1/9 Tape Autoloader
C7145RA: Standalone model 9 slots HVDS no RMC 1 DLT 8000 drive
C7145NB: Standalone model 9 slots LVDS no RMC 1 DLT 8000 drive
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тАО02-04-2003 12:42 PM
тАО02-04-2003 12:42 PM
Re: Compaq DL360 & HP Surestore 1/9 Tape Autoloader
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x771b31ec5e34d711abdc0090277a778c,00.html
Very interesting, troubleshooting workflow is similar :o)
Eugeny