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тАО12-04-2000 04:00 PM
тАО12-04-2000 04:00 PM
Connecting a TL891 to Proliant DL380
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тАО12-04-2000 04:00 PM
тАО12-04-2000 04:00 PM
Re: Connecting a TL891 to Proliant DL380
As you've said, it doesn't seem to be a cabling or termination problem either. I've upgraded all the firware in the machine and am using the latest drivers, but this doesn't seem to have helped.
Can anyone from Compaq help?
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тАО12-11-2000 04:00 PM
тАО12-11-2000 04:00 PM
Re: Connecting a TL891 to Proliant DL380
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тАО12-12-2000 04:00 PM
тАО12-12-2000 04:00 PM
Re: Connecting a TL891 to Proliant DL380
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тАО12-12-2000 04:00 PM
тАО12-12-2000 04:00 PM
Re: Connecting a TL891 to Proliant DL380
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тАО06-21-2001 04:00 PM
тАО06-21-2001 04:00 PM
Re: Connecting a TL891 to Proliant DL380
A few backups run, then it the TL891 reports: DLT:0:Unloaded.
Eventvwr shows:
Event Type: Error
Event Source: cpq32fs2
Event Category: None
Event ID: 15
Description:
The device, \Device\Scsi\cpq32fs22, is not ready for access yet.
Compaq TSMC shows error:
Device [1,4,0] reports an error ....
Sense Key: NOT READY ASC: 0x04 ASCQ: 0x02
I have called into support but not really getting anywhere. Each time I have to tell the support reps the same stuff, and each time they tell me the next guy will be able to read the notes and go from there.
Anyone recommend any compaq support techs for Storage Works?
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тАО08-20-2001 04:00 PM
тАО08-20-2001 04:00 PM
Re: Connecting a TL891 to Proliant DL380
Symptons were as follows
Proliant ML330
Internal Compaq DDS4 20/40 DAT drive running from internal SCSI controller
Arcserve 6.61 for Windows NT Worgroup edition with SP2A installed
NT4.0 Server with SP6
I could read a tape in the DAT drive, but when I attempted to do a backup (write to tape) the following would occur.
The tape drive would start to attempt backing up and Arcserve would display disconnecting from media and then the backup would fail. In the Arcseve actvity log the following errors were displayed :-
E6300 - Windows NT SCSI Port Error
In the NT event viewer, either of the following errors :-
Event ID5
Source CPQ32FS2
Description - a parity error was detected on \Device\ScsiPort1
or
Event ID 11
Source CPQ32FS2
Description - The drive detected a controller error on \Device\ScsiPort1
I first of all upgraded all the fimware and SSD components
and made sure I had the latest Arcseve Service Pack i.e SP2A
This made no difference
After searching the web, Compaq's own support site, customer advisaries and this forum I could find no solution, it appears that many people are having the same problem - (try searching for CPQ32FS2 - and look at the postings)
After speaking to our hardware support engineer from Sysnstar - he suggested that we tried Compaq direct on the Technical support number
He spoke to a Compaq representative and she was aware of the problem and suggested the following.
The Proliant ML330 is shipped with two SCSI cables - a light grey and a light blue cable.
They both have the same SCSI connectors, however the blue cable has multiple connectors as used with a drive array.
The light grey cable is an end-end SCSI cable as used with a tape drive.
The lady from Compaq said we required another blue cable and this wouldl solve the problem. She said the light grey cable was wrong and will not work with the DAT drive.
I now have a perfectly working server configured with two identical cables, one used for the RAID array on it's own SCSI controller and the other cable used for the DAT drive using the internal SCSI controller.
The cable you require is as follows
Part no. 176607-001
Description - light blue in appearance
SPS -cable, Ultra2 SCSI LVD
I suggest you speak to Caroline at Compaq server tech support in the UK.
Hope this helps
Cheers
Phil White (CNE) - ITnet plc