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Connectivity test failed on ultrium 448 using hp l&tt

Micheal Raji
Advisor

Connectivity test failed on ultrium 448 using hp l&tt

please help. when I run a connectivity test I get the following error description
LTO_SM_BufferRdWr:Check condition sense value returned: SenseKey = 0b,ASC/ASCQ = 47/01
9 REPLIES
sengsouvanh
Advisor

Re: Connectivity test failed on ultrium 448 using hp l&tt

try a firmware update and check for error msg.
Is there pb with temperature ?
Micheal Raji
Advisor

Re: Connectivity test failed on ultrium 448 using hp l&tt

Thanks just did.It failed. see error below

Firmware update started on device 3/0.3.0 (S63D:0x80020200/0x2c02 -> S63D:80020200/2c02)
SCSI WriteBuffer failure with Sense Condition
Sense Information: Sensekey: 0xb, ASC/ASCQ: 0x47/0x1 (Catalog Error: Unable to locate message 18177 of set 5 in catalog 'd_ltodrv)
transferring image 1 of 26
update unsuccessful
sengsouvanh
Advisor

Re: Connectivity test failed on ultrium 448 using hp l&tt

sounds like cable pb...call HP :(
Micheal Raji
Advisor

Re: Connectivity test failed on ultrium 448 using hp l&tt

Thanks will contact Hp. I will keep you posted
Micheal Raji
Advisor

Re: Connectivity test failed on ultrium 448 using hp l&tt

Hi, I have just changed the cable and still no joy
Micheal Raji
Advisor

Re: Connectivity test failed on ultrium 448 using hp l&tt

please see attached support ticket
Torsten.
Acclaimed Contributor

Re: Connectivity test failed on ultrium 448 using hp l&tt

Hi Micheal,

according to your support ticket the Removable Storage Manager (RSM) Service is running. Consider to stop the service and check connectivity again.

Hope this helps!
Regards
Torsten.

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Marino Meloni_1
Honored Contributor

Re: Connectivity test failed on ultrium 448 using hp l&tt

47/01, scsi parity error(DATA PHASE CRC ERROR DETECTED), plus lot if info are missing from the lto in the ticket.

This may be caused by any of the devices connected to the scsi chain:
HBA, scsi cable, LTO drive or Terminator.
Check each of these components, one have problems.

marino
Micheal Raji
Advisor

Re: Connectivity test failed on ultrium 448 using hp l&tt

Thanks People,

I have stopped the Removable storage service and still have the same problem.

Please find attached another ticket