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Tape Libraries and Drives
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D7 50 4D

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ksoros
Occasional Advisor

D7 50 4D

Does anyone know what this error code is with it's sub codes?

 

12 REPLIES
Torsten.
Acclaimed Contributor

Re: D7 50 4D

you need to tell the system model at least. more details, please.

Hope this helps!
Regards
Torsten.

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ksoros
Occasional Advisor

Re: D7 50 4D

This is an HP  MSL2024 tape library.

Torsten.
Acclaimed Contributor

Re: D7 50 4D

From user manual:

D7:

Firmware upgrade error

This error can occur is an attempt is made
to upgrade a drive with the wrong
personality or version for that drive.
Ensure that the correct drive firmware is
being used to update the drive.
If the correct drive firmware is being
used, update the Library firmware.
Power cycle the device and attempt the
operation again.

 

 


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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ksoros
Occasional Advisor

Re: D7 50 4D

This MSL2024 was originally a LTO4 tape drive.  I purchased the upgrade kit to make it an LTO6.  How do I know what firmware to upgrade too?  The LTO4 drive was replaced with an HP Ultrium 6250 Drive Upgrade Kit.

Torsten.
Acclaimed Contributor

Re: D7 50 4D

Library firmware is always the same, no matter what drive is installed.

It should be version 6.50.


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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ksoros
Occasional Advisor

Re: D7 50 4D

Okay.  Thank you for that!  It currently reads:

Currently Installed Library firmware:  4.70

Drive Firmware revision 354W

Do I need to update both?  If so, can it be done as a one off or do I have to do it incrementally?

 

 

Torsten.
Acclaimed Contributor

Re: D7 50 4D

4.70 is from year 2009, update directly to the newest.

for the drive use LTO_6250_35JW_MSL-G3-Series.frm


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
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If you feel this was helpful please click the KUDOS! thumb below!   
ksoros
Occasional Advisor

Re: D7 50 4D

Hi Torsten-

Thank you very much for that information.  Would you be able to kindly supply me the direct link(s) to get those files? 

I'm a bit of a newbie at this......

 

Torsten.
Acclaimed Contributor

Re: D7 50 4D

Sure.

 

http://h20565.www2.hpe.com/hpsc/swd/public/readIndex?sp4ts.oid=4271167&swLangOid=8&swEnvOid=54

 

You can use the web interface of the library to update the firmware.

 


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
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If you feel this was helpful please click the KUDOS! thumb below!   
ksoros
Occasional Advisor

Re: D7 50 4D

I was able to get to 6.50 to download and install.  I cannot find the LTO_6250_35JW_MSL-G3-Series.frm

Torsten.
Acclaimed Contributor

Re: D7 50 4D

Try LTO_6250_35PW_MSL-G3-Series.frm if this is a SAS drive

 

http://h20565.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=4271167&swItemId=co_176373_1&swEnvOid=54#ultrium6


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
ksoros
Occasional Advisor
Solution

Re: D7 50 4D

Many Thanks for that!  I used that above link and installed the updated firmware.  The server running backup exec can now inventory and catalogue the tapes successfully.  I have to try a backup job with it yet, but with your help I got this far.

Thanks again for your help!!

 

Kevin-