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DAT 24i error

Ernest Billingsley
Occasional Visitor

DAT 24i error

I have a 3 and 1/2 year old DAT 24i i a Win NT machine running BackUp Exec for NT. I continously get the Media Caution Light blinking when I try to mount tapes (currently using Imation DDS3 125M tapes). I've tried using cleaning the drive using HP cleaning cartridges including a brand new one out of the box. Each cleaning cartridge ejects after 22 seconds. The problem persists.

I suspect it's time to replace the drive but wanted to egt a second opinion.
2 REPLIES
Marino Meloni_1
Honored Contributor

Re: DAT 24i error

hi
If you enter your cleaning tape does it perfor a normal cycle ?( 2 minuts +-)
If yes try this:

clean with a good cleaning tape for five time your dat,

flash the bios of the tape drive with the last firmware http://www.hp.com/cposupport/swindexes/hpsurestor9640_swen.html

try again with a new catridge.

if still problem probably you need to replace the unit

bye

marino
Robert_Jewell
Honored Contributor

Re: DAT 24i error

Just my 2 cents here..

I have seen this many o times and always end up replacing the drive.

-Bob
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